At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.
Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.
In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.
In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.
On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.
The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.
In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club’s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.
Academy Player Care Officer
Full Time- Permanent Position
Chadwell Heath Training Ground.
As a Academy Care Officer you will plan, deliver and implement the academy Player Care provision for all age groups (U9-21) at the West Ham United academy.
Key Responsibilities;
To design, implement and oversee an effective Lifeskills programme for all academy players.
To lead on the creation and implementation of Individual Learning Plans and Life skills workshops for players U9s – U16s.
To produce and distribute educational guidance for all academy players and parents.
To design and oversee an effective method of gaining feedback from players and parents.
To support the induction process of new players, to ensure that their welcome and registration into the Academy allows them the best possible opportunity to develop and settle.
To work alongside the Multi-Disciplinary Teams to ensure that the players journey is tracked and documented allowing for smooth transition between all phases of the Academy.
To be part of a Multi-Disciplinary Team approach for the delivery and execution of tours and tournaments, which will include both UK and International travel.
To oversee an effective process of transition and exit for players leaving the Academy.
Educated to Degree or Level 6 Qualification.
Previous Football Club/Player Care Experience.
Must demonstrable ability to maintain clear professional boundaries and setting high standards of expectations.
Demonstrate a working understanding of inclusion, equality, anti- discrimination and safeguarding best practice.
Demonstrable ability to problem solve and respond appropriately to challenging circumstances.
Show an ability to remain calm under pressure.
Experience of supporting the development, wellbeing and care of young people.
Demonstrate an ability to work collaboratively within a diverse multidiscipline team, to support the development of young people.
Good IT skills and an ability to create and maintain accurate records.
Demonstrate strong formal and informal communication skills with a diverse range of people, to build and maintain personable and professional relationships.
Benefits on offer (may vary based on contract type and location)
EDI Statement
Our club's history is rooted in a solid commitment to equity, diversity, and inclusion, and we openly strive to be leaders in promoting EDI values. West Ham United is tactical in its approach to addressing inequity and prioritising the undertaking of meaningful and lasting change for all.
We prioritise removing barriers to attracting and engaging the best talent from all communities. We are proactive in creating equal access to opportunities and benefits for everyone and a discrimination-free environment where everyone experiences being treated with dignity and respect regardless of their background, circumstances, or protected characteristics.
Safeguarding
At our Club and Foundation, we advocate a proactive approach to ensure every child and adult has the right to experience safety and be treated with care, respect, and dignity. Therefore, we prioritise protection from harm and promote safeguarding good practice and compliance as an integral part of all our operations and engagement. This includes conducting robust, safer recruitment checks to identify any potential risks associated with individuals who may pose a threat to children or adults who are at risk of harm.
At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.
Our home at the London Stadium has a capacity of 60,000 making it one of the biggest club stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. With David Moyes in charge, the side secured Europa League qualification in 2020/21 after finishing 6th in the league.
The Club employs a constantly growing workforce of approximately 350 core staff and 500 Foundation and events staff and is a truly unique place to work and we are always looking for talented individuals who will thrive in our ambitious organisation. We offer a range of exciting career opportunities across a number of departments.