Job Description
THE POSITION
• Work closely with the Official Hospitality Provider on the planning and implementation of the Affiliates Hospitality Programme.
• Support the development of affiliates hospitality venue operations plans and procedures that align with tournament objectives.
• Ensure contractual obligations and FIFA requirements are met and executed.
• Maintain high standards in-regards to the operations, experience, and servicing of FIFA’s Affiliates.
• Support the Senior Manager, Hospitality Services in collaboration with all relevant parties (FIFA, Official Hospitality Provider, Commercial Affiliates, Stadiums, etc.) to execute the affiliate hospitality activations at all 16 match venues.
• Manage logistics with Commercial Affiliates, including maps, drawings, staffing plans, ticketing & parking pass fulfilment and allocation.
• Keep a consistent and open line of communication with the Commercial Affiliates.
• Monitor clean site obligations in Hospitality areas.
• Assist with Affiliate branding & accreditation approvals.
• Manage scheduling of and attend Affiliate Hospitality site visits and workshops.
• Create reports on hospitality operations, including performance metrics, recaps, and learnings.
• Work with a team of on-site venue staff for the on-the ground execution of the Affiliates Hospitality Program at all venues.
• Track timelines, to ensure the project stays on schedule.
• Ensure all project meetings are documented and follow up on action lists in between meetings
• Keep a project library, ensure all project related documents filed and organized.
• Produce regular programme reports
YOUR PROFILE
• Bachelor’s Degree or similar level of education in Hospitality Management, Venue Management, Corporate Sponsorships, Event Operations, etc.
Work Experience
• Minimum of 5 years of work experience in hospitality, sponsorship management, or event operations, preferably for a major sporting event.
• Proven experience in managing multiple stakeholders, events, or venues simultaneously.
• Strong communication and interpersonal skills.
• Impeccable customer service attitude, even when under pressure.
• Ability to manage and motivate a team.
• Proven project management experience.
• International business profile is a plus.
Languages
• Fluent in English and Spanish. Proficiency in additional languages is a plus
Technology
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
About FWC2026
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
Location