Job Description
Brief Description
The role of Fan Zone Officer is to ensure the successful delivery of the logistics requirements where the Fan Zones are operational. The role will require a high level of coordination between the Logistics project and Fan Zone delivery partners to ensure their requirements are captured and delivered upon and within the agreed upon levels of services. The appointed candidate will be responsible for contributing to the Tournament wide planning and delivery of site logistics services – in support of Fan Zone operations – within the Support Logistics Operations sub-project. This role will be expected to liaise with internal senior management, external stakeholders (including, but not limited to third party logistics suppliers) and senior business professionals in order to support the Fan Zone project using agreed upon service levels as indicated in the Concept of Operations plan maintained by the Logistics Project.
Key Responsibilities
Embedded in the Supreme Committee Logistics team, the Fan Zone Officer will:
- Ensure cross functional integration of the Projects’ requirements and HC Logistics’ deliverables
- Work directly with Fan Zone Project to support them in defining their venue based logistical needs based on the Projects’ scope and operations
- Work closely with Q22 and FIFA Logistics to ensure full alignment and integration of planning and operations
- Assist in the integration of planning within assigned work stream for areas including – but not limited to – accreditation, staffing, workforce welfare, HSE, and training
Key responsibilities
• Responsible for reviewing, validating, and coordinating material requirements with HC Fan Zone Project across all Official and Non-Official sites
• Responsible for leading site logistics teams in delivery of logistics services for – and in operational logistics support of – HC Fan Zone operations
• Responsible for developing, implementing, managing, and coordinating site operating plans across all assigned sites
• Liaise with Logistics Service Provider and vendors to lead site logistics services
• Perform site visits, FF&E audits, and stock takes - sometimes independently – as necessary
• Responsible for managing site-based timelines, milestones, and deliverables
General
• Provide input to departmental/divisional planning and administration matters
• Adapt to the needs of the role as per the organization’s evolution
Job Requirements
Education and certifications
• Bachelor’s degree in Event Management or related field and relevant experience
Experience and skills
• Minimum 2+ years of experience in large scale, international event logistics
• Experience in Qatar and Middle East region will be an added benefit
• Proven ability to interact with multiple departments
• Excellent analytical and people management skills
• Flexibility and a related ability to work autonomously
• Positive attitude, patience, and persistence
• Proven experience in managing client’s groups and delivery stakeholder’s relationship, aligning demand, and deliverables
• Understanding of operational planning and delivery experience in large scale international sport events
• Ability to understand the big picture and adapt accordingly
• High attention to detail and accuracy
• Team player, willing to work on tight timelines and contribute when needed
