Manager, Client Group Management Accreditation, FIFA World Cup 2026

  • FIFA
  • Miami, FL, USA
  • 27 May, 2024
Full time Business & Commercial Leadership & Management

Job Description

Reporting organisationally to the Manager, Client Group Management Accreditation, the Manager, Client Group Management Accreditation, will be a key member of the FIFA26 Accreditation team, and work in a very diverse department (consisting of team members from Greece, India, Italy, the US and Canada) and   in close collaboration with the FIFA Zurich. The Accreditation department (consisting of team members from across the world including Swiss-German, German, Russian and Dutch backgrounds) responsible for delivering the FWC26 Accreditation operations.  

Note: To ensure a smooth recruitment process, please note that candidates must have citizenship, a right to work permit or visa in the United States.

THE POSITION

The main responsibilities and oversights of the Manager Client Group Management Accreditation for the FIFA World Cup 26™ include:      
  • Represent the Accreditation department to all accreditation stakeholders when appropriate.       
  • Work closely within a dedicated team of Client Group Management Managers and Coordinators.
  • Assist in the Development and implementation of accreditation policies and procedures, in accordance with general FIFA accreditation policies and procedures, to set rules that establish boundaries, limits or fully describe the accreditation operations and/or services. 
  • Work with and communicate the accreditation registration process for the FIFA World Cup 2026™ and any ancillary events where such process is in operation. 
  • Support development of training materials (i.e. Accreditation manual, guidelines, etc.) 
  • Engage with FIFA and FIFA26 functional areas; communication and presentation of specific guidelines and supporting materials about the accreditation process of client groups’ data through the various stages of their accreditation journey. 
  • Represent the FIFA26 Accreditation department in operational workshops for key stakeholders. 
  • Review and refine the accreditation system functional specifications and associated documentation ensuring that they represent the needs of the FWC26 accreditation registration.
  • Communicate with internal and external client groups and individuals on accreditation registration processes. 
  • Carefully monitor the registration process using all available tools (reports, Tableau, etc.)  
  • Manage the accreditation card distribution coordination within reasonable timeframes to your assigned client groups. 
  • Operate the centralized issue resolution processes for the Accreditation client groups across all countries during tournament time or during operational periods for any ancillary events. 
  • Role and responsibilities are not limited to tasks listed above and may change according to project demands.

YOUR PROFILE

Education & Qualifications
• Bachelor’s degree or equivalent.
• If experience is compensating, lower degree is welcome to apply.
• Football (soccer) accreditation knowledge is a plus.
• FIFA accreditation processes and FIFA Accreditation System knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Absolute attention to detail.
• Strong problem solving and analytical skills.

Work Experience
• 2 or more years of experience in event accreditation.
• Single-sport, multi-venue event experience.
• Experience in working in a multi-cultural team as well as communicating within a multi-cultural organization.
• Experience in working across different time zones.
• Experience in and being comfortable with working in multi-lingual environments.

Languages
• Fluent in English. Spanish and/or French proficiency is a plus.

Technology
• Proficient in MS Office (Excel, Word, PowerPoint, Miro & Project) and planning software and online collaboration tools.
• Proficient in Event Management Applications, particularly in Event Accreditation Applications is a plus. 

About FWC2026

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.