YCFC Volunteers - Quiet Zone Support

  • York City FC
  • York City Football Club, Kathryn Avenue, Monks Cross Drive, Huntington, York, UK
  • 17 May, 2024
Volunteer Equality, Diversity & Inclusion

Job Description

Who are YCFC Volunteers?

YCFC Volunteers is a team of around 50 enthusiastic individuals who give up their time to support the club at first team match days in the following departments:


·        Community

·        Hospitality

·        Media

·        Sellers and Way Finders


Each member of the team plays an integral part in achieving our mission of delivering outstanding matchday experiences. All our YCFC Volunteers commit to volunteering at a minimum of 50% of first team match days.


What is the role?

The Quiet Zone is a specific area of the stadium specifically for neuro-diverse individuals and groups. Accessed via the quietest stadium entry point, this area is the quietest part of the stadium and is suitable for any individuals with specific sensory needs. We are looking for 2 x volunteers to meet and greet supporters situated in this area, help them find their seats, and be a friendly first point of contact for any immediate assistance before and during the match.


What are we looking for?

We are looking for people who can work effectively as part of a team in a fast-paced environment. The successful applicants will be enthusiastic, approachable, and friendly with an ability to engage effectively with neuro-diverse individuals and groups – prior experience of this is not essential but would be advantageous.


Core Skills Required – We Are York

We Are Proactive: Able to identify and execute tasks using own initiative.


We Are Approachable and Friendly: Is enthusiastic, with a smiling face, and completes tasks efficiently and accurately.


We Are Experts: Can quickly establish matchday tasks required and develops relevant competencies to undertake the role effectively.


Role-Specific Skills Required

•        Completed, or willing to complete, an FA DBS Check and FA Safeguarding Children qualification (reimbursed upon completion).

•        Able to engage effectively with neuro-diverse individuals and groups.

•        Can be trusted to work with vulnerable adults, children, and young people.


What do you get in return?

If you join us, you can expect to:

·        Gain free entry to every home match which you volunteer at

·        Be part of a community-focussed professional football club

·        Undertake your role in an outstanding environment with strong values

·        Spend time with like-minded individuals

·        Access learning and development opportunities