Operations Coordinator - USL Youth

  • United Soccer League
  • Tampa, FL, USA
  • 13 May, 2024
Full time Coordinator Entry Level

Job Description

United Soccer League 
Job Title:  Operations Coordinator – USL Youth 
Position Type: Full Time 
Location: Tampa, FL (USL Headquarters)
Overview of the United Soccer League (USL)
The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.
Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation."
Position Purpose
USL Youth is a professionally operated youth soccer league providing an elite platform for youth player development and identification in North America.  USL Youth is currently seeking a motivated, passionate, and hardworking candidate for an Operations Coordinator position within the organization dealing directly with league operations, event management, and customer service.
Duties and Responsibilities
Specific duties include, but are not limited to:
  • Directly liaise with the designated club administrators on all league operations issues.
  • Develop, manage, and maintain league schedule.
  • Oversee competitive and disciplinary matters, including the management of Referee Assignors.
  • Enforce organizational and game-day minimum standards compliance.
  • Provide unparalleled customer service and maintain positive relationships with clubs.
  • Coordinate and manage league events (Championships, RSS Camps, etc.).
  • Assist with player registration and pre-season league development initiatives.
  • Oversee minimum standards and discipline databases.
  • Oversee match report database.
  • Coordinate neutral site reservations with USL Youth clubs.
  • Ensure proper assignment of referees.
  • Other duties/responsibilities as assigned. 
  • Bachelor’s degree in Sport Management, Business, or related field and/or equivalent professional work experience. 
  • 1+ years of experience working with the administration and maintenance of sports programs.
  • Excellent communication and organizational skills are required.
  • Experience in MS Word, Excel, and Power Point is necessary.
  • Background in sport or event management, specifically soccer, is highly preferred.
  • Candidate must be creative and able to think outside the box.
  • Fluency in Spanish is a plus.
  • Strong interpersonal and communication skills to effectively interact with team members, executives, member clubs, and external partners.
  • Ability to work independently in a multi-faceted, fast, fluid, and deadline-driven environment.
  • Positive attitude and strong work ethic a must.
  • Ability to work as business needs require which may include long days, evenings, weekends, occasional holidays, and travel if / when necessary.  
  • Must have U.S. work authorization. 
Work Environment
Based in Tampa, FL, USL Headquarters provides a vibrant and open working environment designed to promote collaboration, the exchange of ideas, and knowledge sharing. We believe in fostering a culture that encourages creativity, communication, and teamwork. 
Currently, USL HQ operates on a hybrid work model. From Monday to Thursday, team members gather in person to harness the power of face-to-face collaboration. This not only strengthens the bonds within the team but also enhances communication and innovation. On Fridays, we transition to a remote work setup, providing our team with the flexibility to manage their tasks in an environment of their choosing.
Typical USL HQ hours are Monday – Friday 8:30am – 5:30pm ET. Evenings, weekends, occasional holidays, and travel may be necessary based on business demands.   

We have great Perks - Comprehensive Benefits Package • Medical, Dental, Vision • Health HSA and FSA • 401k w/ up to 6% company match • Pet Insurance • Corporate Discounts • Paid Vacation, Holiday & Sick Days • Business Casual Dress • Optional Remote Work Fridays • And More! 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. How many years of experience do you have working with the administration and maintenance of sports programs?

  2. Do you have previous event management experience?

  3. Do you have previous professional experience in customer service or client success?

  4. Do you have previous experience managing league and/or team scheduling processes? If so, with which organization(s)?

  5. Do you have previous experience managing league and/or team registration processes? If so, with which platform(s)?

  6. Do you have prior sports operations experience with a team, league, or agency? If so, with which organization(s)?

  7. This position is a full-time role at our USL HQ office located in Tampa, FL. If selected for this position, when could you begin employment?

  8. What is your salary expectation for this position (Response Required)?

  9. Are you legally authorized to work in the United States for our Company?

  10. Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?