Ticket Sales Manager

  • Bay FC
  • San Francisco, CA, USA
  • 05 May, 2024
Full time Leadership & Management Sales Ticketing

Job Description

Ticket Sales Manager
Background 
Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women’s National Team legends—Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne—in partnership with global investment firm Sixth Street, Bay FC is changing the face of women’s soccer as we know it. Beginning play in the 2024 season, we are building a squad that will play the beautiful game with power, passion, energy, and creativity.  
 
Bay FC is a team that defies convention and transcends culture. We are proud to represent the Bay Area with its tapestry of different ethnicities, languages, climates, and ideas. Our team will be a uniting force, building a culture of belonging and shared pride. We will become a beacon of hope and connection, welcoming and embracing all fans. Our stadium will be a home for people of all backgrounds and identities. We will be the bridge that unites the Bay’s diverse communities. Through our actions and our love of the game, we will inspire and improve the lives of others.  
 
While our community is our foundation, our love of football is our reason for being. We have the fire to be the best, and we will show up on the field every day with intensity, competitiveness, passion, and a drive to win. 
 
Position Summary 
Bay FC is seeking a Ticket Sales Manager to join our team. The ideal candidate is a driven, self-motivated, and passionate leader committed to developing the careers of young sales executives. The Sales Manager will be responsible for recruiting, training, developing and mentoring a team at BAFC. This full-time position reports to the Sr. Director, Ticket Sales and Service.  
 
Responsibilities 
  • Recruit, lead, motivate, develop, and retain sales team.  
  • Monitor, manage, and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales and revenue and training goals and provide staff with appropriate feedback and direction for development.  
  • Meet or exceed established yearly revenue and ticket goals set for new business. 
  • Identify, explore and research new sales opportunities to include season ticket and group sales target markets.  
  • Drive a culture of sales, service, and hospitality with the team.  
  • Ability to collaborate cross-functionally with Ticket Service and other department leaders.  
  • Track and report daily and weekly sales figures to the Sr. Director of Ticket Sales and Service. 
  • Participate in event day ticketing or customer service duties; always representing the organization and brand in a positive manner.  
  • Attend, contribute and participate in weekly ticketing leadership meetings. 
 
Qualifications 
  • Bachelor's degree required; preferably in business or sports management.  
  • Minimum of 4+ years of successful sales experience (sports business a plus) 
  • Outstanding written and verbal communication skills to develop strong working relationships with employees, teammates, and other stakeholders 
  • Ability to prioritize and meet competing deadlines independently 
  • Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure 
  • High emotional intelligence, intellectual curiosity and desire to grow professionally 
  • Proven ability to work collaboratively in a team-oriented environment 
  • Skilled in analyzing data, developing concise recommendations and presenting to leadership 
 
 Compensation:
The anticipated salary range for this role is between $65,000-$75,000 with a  with a potential bonus commission of $25,000. Actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
 
Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other characteristics protected by applicable federal, state or local laws.