Manager, Business Insights & Analytics

  • Major League Soccer
  • New York, NY, USA
  • 04 May, 2024
Full time Business & Commercial Leadership & Management MLS

Job Description

Overview
Major League Soccer’s Business Insights & Analytics is a centralized analytics function, supporting the league by aligning long and short-term strategy with data and providing impactful data driven insights, analysis, and recommendations.


The group is seeking a Manager who will develop and oversee reporting and analytics across MLS Fan Engagement touchpoints including Ticketing, Consumer Products, and Digital Channels, as well as overseeing Club Reporting.  This individual will be highly curious, motivated, and analytical, while also able to distill clarity from complexity, with an entrepreneurial desire to innovate.

Responsibilities
  • End-to-end ownership of reporting and analytics that visualize data to meet the needs of both internal and external stakeholders and derive insights aligned to the enterprise Fan Engagement strategy.
  • Leverage advanced data analytics and statistics to answer complex business questions, and provide business impacting insights and recommendations that help shape future strategic decision making.
  • Effectively communicate and socialize actionable results and findings throughout the organization in a simple and intuitive narrative format.
  • Collaborate cross-functionally with senior team members as a thought leader to align Enterprise and Department goals to data and metrics.
  • Introduce efficiencies into data and reporting strategies that automate manual data processes.
  • Partner with technology team to continually integrate the tools, methods, and processes supporting analysis.

Qualifications
  • Bachelor’s degree in Business, Marketing, Math, Statistics, Economics, Computer Science, or similar domain.
  • 5+ years of experience in a quantitative analysis role for both internal and external stakeholders.
  • Experience with enterprise level reporting and ad hoc analyses to drive large, complex, cross-functional reporting that aligns to enterprise strategy.
  • Adept Technical/Functional experience in Excel, BI Tool(s), and SQL.
 
Required Skills
  • Background in analytics with a focus on marketing, digital media, and/or TV analytics and research, preferably in live sports.
  • Proven track record of deriving insights from large data sources and presenting in a clear and concise narrative form.
  • Adept in a query language (SQL), in a BI tool (Power BI, Tableau), Excel and PowerPoint
  • Experience with a programming language (R, Python)
  • Experience with statistical data analysis
  • High-level of commitment to a quality work product and organizational ethics, integrity, and compliance
  • Superior organization, project management skills and attention to detail
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Demonstrated decision making and solutions oriented
 
Desired Skills
  • Experience with Exploratory Data Analysis
  • Knowledge of the sport of soccer
  • Ability to work non-traditional hours, including evenings, weekends, and holidays
 
Total Rewards
Starting Base Salary: $90,000 – $110,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.
We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:
  • Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance!
  • Career & Professional Development – on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.
  • Employee Engagement – office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.