Manager of Membership Sales

  • Houston Dynamo FC
  • Houston, TX, USA
  • 06 Feb, 2024
Full time Leadership & Management Sales

Job Description

POSITION SUMMARY:
Houston Dynamo FC is seeking a qualified Manager responsible for recruiting, training, and developing the Membership Sales team. Our ideal Manager has in-depth knowledge of sport membership packages, their benefit offerings, and the implementation of a year-round sales campaign. The Manager of Membership Sales will be well versed in business-to-business sales, business-to-consumer sales, and staff development. This role demands a leader with a sharp mind and the ability to coach, advise, motivate, and grow a team to create and maintain a high-performance environment.
 
DUTIES & RESPONSIBILITIES:
  • Recruits, trains, leads, and develops the membership sales team including, but not limited to hiring, monitoring, supervising, managing, coaching, mentoring, and evaluating staff on a continuous basis.
  • Develops strategies, procedures, and processes for membership sales team based on best practices, protocols, reporting, tracking, events, and other applicable guidelines for training, accountability, and consistency purposes. 
  • Implements and manages new touchpoint campaigns with various internal stakeholders including marketing, digital, creative, and analytics.
  • Oversees the membership sales team to ensure goals and standards are met by holding regular check-ins with the team to set objectives and report progress to Director.
  • Other duties as assigned.
                                                                  
QUALIFICATION REQUIREMENTS:
  • Bachelor’s Degree – Required 
  • Minimum three (3) years of ticket experience within the sports industry
  • One (1) year of ticketing leadership experience within the sports industry – Preferred
  • Proficiency in Microsoft Office, Excel, Word, Power Point, and other computer skills – Required 
  • Ticketing system experience, SeatGeek – Preferred 
  • CRM experience, SalesForce – Preferred 
 
SKILLS, ABILITIES & OTHER ATTRIBUTES: 
  • Excellent verbal and written communication skills
  • Strong teaching, motivating, and development skills
  • Ability to work under pressure, meet deadlines, and multi-task
  • Strong leadership skills, focused on communication and accountability
  • Team player; ability to work across divisions
  • Acts with high levels of integrity and professionalism, with the ability to exercise discretion and good judgement
  • Comfortable within a high-paced, competitive environment
  • Excellent analytical skills, with great attention to detail
  • Ability to work long, irregular hours and weekends as dictated by event schedules and project timetables
  • Ability to meet challenging sales objectives in a high profile, competitive marketplace
  • Ability to drive results in maximizing revenue objectives
 
*We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How many years of sales experience do you have?

  2. Do you have previous Ticket Sales Leadership experience?