Account Executive, Ticket Sales and Service

  • San Diego Wave FC
  • San Diego, CA, USA
  • 06 Feb, 2024
Full time Account Management Sales Ticketing

Job Description

We are on a mission to build a world class home for players and fans that will be loved locally and respected globally. We are seeking an Account Executive, Ticket Sales and Service to join our mission by sharing our story, welcoming in fans by getting them set-up with the best seats in the stadium. This is a full-time role where our Account Executive builds relationships with individuals, with our community, offers world-class customer service, and is responsible for ticket sales. Depending upon experience and other qualifications listed below, this non-exempt position pays an estimated annual salary of $68,000 - $70,000.
At Wave FC, we collaborate as a team, so this position works with internal teams, fans, and our community. Dive in, check out the details below; if it sounds like you and something you’re interested in, we encourage you to apply. 
  • Share in our mission.
  • Provide the highest level of customer service to all.
  • Attend all San Diego Wave FC home games and contribute to all in-game sales related activities.
  • Help drive new business and retain revenue through calls, appointments, and at local events.
  • Meet or exceed weekly/monthly/yearly overall sales and revenue goals.
  • Grow and maintain group outing base.
  • Lead informative sessions on group outings.
  • Grow and prospect Season Ticket holders.
  • Attend community events.
  • Energetically build new relationships by self-prospecting, cold calling, and effective campaign management.
  • Contribute positively to the sales team culture by developing collaborative relationships with all team members.
  • Other duties as business needs evolve.

  • Bachelor’s degree required.
  • 3+ years of proven sales experience preferred.
  • Bilingual, Spanish & English, preferred.
  • Excellent, professional written and verbal communication skills. 
  • Excels at building rapport.
  • Highly organized, self-starter, resourceful, detail oriented, and able to multi-task in a fast-paced environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); ticketing systems and CRM experience preferred.
  • Ability to work non-traditional hours, including all home games, non-game day events, evenings, weekends, and holidays as needed.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Are you legally authorized to work in the United States?

  2. Are you a local candidate?

  3. For consideration, please include a 1-2 minute video sharing why you want to work at our Club. Provide the link below (e.g. public viewing link - drop box, youtube, etc.)