Manager of Human Resources

  • Houston Dynamo FC
  • Houston, TX, USA
  • 06 Feb, 2024
Full time Human Resources Leadership & Management MLS

Job Description

Manager of Human Resources
RESPONSIBLE TO | Sr. Director of Human Resources
SUPERVISES | HR Generalist
STATUS | Full-Time
|  The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.   The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.  
Purpose of the Job
|  The HR Manager will manage and drive continuous improvement on HR functions across the organization including: benefit administration, compliance and reporting, recruitment and retention, employee/manager training, performance management, and employee relations.  This role will partner with the Sr. HR Director on developing and implementing efficient HR processes and procedures, as well as supporting and training leaders across the organization.   
Duties and responsibilities
  •  Plans, develops, and coordinates policies, procedures, and training to support the Club’s Human Resource compliance and strategy needs. 
  • Identifies and recommends HR solutions/programs based on assessment, feedback, and data that will positively impact employee morale, engagement, and organizational effectiveness. 
  • Manages the performance review process and provides ongoing guidance to employees and managers as needed. 
  • Develops, manages, and executes employee relations and performance management programs and events that support morale, engagement, and organizational effectiveness. 
  • Provides day to day support and training for managers and leaders throughout the organization. 
  • Supervises HR Generalist and their day-to-day functions, while fostering growth and development. 
  • Assists with management of departmental budget and resources.
  • Manages and oversees benefit programs (Health, Dental, Vision, Retirement Plan, Life/AD&D, and COBRA) for employees, including all employee communication, problem-solving, and claims resolution.
  • Researches and implements new supplemental benefit programs as needed. 
  • Responsible for FMLA, STD/LTD, and other leave of absence claims, correspondence, and record keeping as needed.         
  • Manages company Retirement Plan and Compliance requirements.
  • Oversees Workers Compensation claims, correspondence, and record keeping as needed.      
  • Administers Open Enrollment set up, facilitation, communication, and employee training. 
  • Approves and monitors ‘qualifying life events’ compliance and processing. 
  • Ensures benefit file feeds and provider data align – ensuring employee benefits are accurate, timely, and consistent. 
  • Proactively identifies and recommends employee benefit and wellness initiatives. 
  • Collaborates with appropriate third-party benefit compliance team for benefit updates, tracking our current standing and claims, new initiatives, employee questions, etc. 
  • Informs and guides employees on benefit matters regarding eligibility, coverage, and provisions.
  • Audits and runs reports on compliance data to ensure company compliance at all times. 
  • Leads data collection and audit process for internal/external audits (401(k), ACA etc). 
  • Manages preparation and issuing of company compliance reporting (5500’s, SARs, 1095C etc).    
  • Maintains knowledge of best practices, regulatory changes, and employment law; apply this knowledge to communicate changes in policy and practice to all staff. 
General HR Responsibilities: 
  • Establishes and maintains department and employee records and reports including organizational charts and employee directory. 
  • Leads various special projects and HR initiatives as required. 
  • Collaborates effectively with HR department on departmental and organizational goals. 
  • Oversees HR Department email inbox and ensures continuous follow up on open items to ensure accuracy, timeliness, and consistency. 
  • Manages employee questions, inquiries, resolutions, and trainings. 
  • Collaborates with appropriate HR/Payroll personnel to ensure accurate benefit data, deductions, & carrier uploads. 
  • Acts as a backup for HR/Payroll personnel when out of office, if necessary. 
  • Other duties as assigned.  
  • Bachelor’s degree – Required
  • 3-4+ years of Human Resources experience as a generalist or equivalent. 
  • Strong knowledge of employee benefits, retirement plan compliance, and other compliance laws and best practices/procedures.
  • Strong knowledge of HR local, state, and federal employment and compliance laws and regulations. 
  • Strong Microsoft Office (Excel, Word, Forms & PowerPoint) skills. 
  • Proven track record of handling employee relations issues. 
  • Experience training Managers on HR matters – Preferred. 
  • Knowledge of payroll processing and requirements – Preferred. 
  • PHR, SPHR, SHRM-CP, SHRM-SCP, Master’s Degree, or other relevant certification – Preferred
  •  High level of confidentiality and ability to maintain sensitive information. 
  • Acts with high levels of integrity and professionalism, with the ability to exercise discretion and good judgement. 
  • High level of detail orientation, accuracy, and organization. 
  • Ability to read, listen and communicate effectively in both oral and written communications. 
  • Strong team philosophy: proven ability to work positively, collaboratively, and professionally with a team and across an organization. 
  • Proven ability to organize and prioritize tasks to meet deadlines, managing several projects simultaneously. 
  • Conscientious and able to focus on completing work to a consistently high standard.        
  • Capacity to achieve results and accurately report results to supervisor and staff.         
  • Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved.        
  • Ability to identify problems and their root causes. Ability to work in person, and sometimes irregular hours as dictated by event schedules and project timetables. 
  • Must be proficient with computers and MS Office programs such as Word, Excel, & Outlook. 
  • The position is required to be in office, Monday-Friday, although some travel between local locations will be required. 
  • Maintains Organizational Core Competencies. 
| Organizational CORE Competencies
Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives.
Collaborative – Works collaboratively with others to achieve organizational outcomes.
Progressive – Open minded, accepting, creative, and innovative in approach.
Values Driven – Being ethical in decision making and operating with professional integrity.
Agile – Achieves personal and organizational success within a changing, dynamic and complex              environment. Ability to handle ambiguity.

Additional Competencies for Leadership
Strategic – Leads opportunity and is committed to continuous improvement aligned with the      organizational vision and direction.
Resilient – Demonstrates personal resilience within a demanding environment of high expectations. 
Enabling – Drives excellence through valuing and developing others. 
Business Acumen – Superior ability to understand and effectively navigate area of responsibility and various business scenarios.
Good Judgment – Strong critical thinking skills and ability to exercise discretion and good judgement.  
Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven.  
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

Job Questions:

  1. What are your salary/wage requirements? (Please indicate a specific amount or range.)

  2. Are you legally authorized to work in the U.S.?

  3. Do you have any past or current affiliations with Houston Dynamo FC or its employees? If so, please describe.