Facilities and Operations Coordinator

Austin FC joined Major League Soccer (MLS) as the League’s 27th club in January 2019. Austin FC officially began competing in MLS in April 2021 and will play its fifth season in 2025.  Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024.  Austin FC sold out all 70 MLS home matches it played in Q2 Stadium during its first four seasons in the league, including two home MLS Cup Playoff matches in 2022 as the team reached the Western Conference Final. 

Austin FC also operates Austin FC II, a professional-level development team competing in MLS NEXT Pro which won the league title during its inaugural season in 2023.  In addition, Austin FC operates Austin FC Academy which is the fully funded developmental academy representing the highest level of competition for elite youth soccer players in Central Texas, while serving as the exclusive developmental pathway to MLS for the region’s most talented young players. Combined, Austin FC II and Austin FC Academy teams complete the pro player pathway between elite youth soccer (MLS NEXT) all the way to MLS, and allow for players to develop, improve, and move up to Austin FC or Austin FC II. 

Austin FC is actively seeking a passionate Facilities and Operations Coordinator whose main responsibility will be to oversee all events and daily operations of St. David’s Performance Center while providing support in the maintenance and upkeep of the building. In this role, you will ensure that all matchday and training logistics are organized and communicated with team stakeholders to ensure these events are executed correctly and help in ensuring that the facility is event ready. This role will collaborate with other operations team members.

This position is based in Austin, TX and the role will work in-person at St. David’s Performance Center.

 

·        Has a positive attitude, strong work ethic and passion for flawless execution?

·        Is resourceful, self-starter, with strong time management skills?

·        Feel a sense of pride and accomplishment in successfully executing a well-organized, well-coordinated event?

·        Is ready to assist with and/or directly lead task completion in a timely fashion?

·        Works well within a collaborative, team-driven, and goal-based environment?

·        Provide support for Austin FC II matches from matchday -1 preparation, match notes creation, matchday execution, and matchday +1 duties; and

·        Oversee the Lost & Found program at Parmer Field including managing the inventory, responding to lost item claims during non-event hours, and returning matched items during non-event hours; and

·        Assist in the creation and distribution of event preparation materials as it relates to checklists, timing, room assignments, maps, staff lists, and any other additional materials for Austin FC II matches and other events at St, David’s Performance Center; and

·        Maintain and regularly review various staff training documents, including Match Staff manuals and other event information documents including signage and wayfinding maps for St. David’s Performance Center and Parmer Field; and

·        Provide support to Austin FC, Austin FC II, Academy, and Team Operations on setup of normal daily operations, meetings, and extra events as needed. Work closely with Team Coordinators, Managers, etc. on fulfilling team wants and needs; and

·        Assist Guest Services and Security departments in training, managing and motivating Event Staff for all events to be held at St. David’s Performance Center and Parmer Field; and

·        Assist with the scheduling, supervision, and/or performance of on-site basic repairs and maintenance including HVAC, mechanical equipment, electrical equipment, plumbing equipment, pest control, kitchen equipment and appliances, general upkeep, painting, etc.; and  

·        Assist in supervision of third-party vendors as it relates to facility needs, including but not limited to maintenance projects, MEP preventive maintenance, general repairs while ensuring a safe work environment and compliance with OSHA and other work site safety standards; and  

·        Assist in daily, monthly, quarterly, and annual rounds/inspections throughout the St. David’s Performance Center and Parmer Field; and

·        Assist in the management of departmental files; and

·        Provide support to other stadium operations team members as needed; and

·        Serve as MOD for St. David’s Performance Center events as needed.

 

·        Bachelor’s degree required

·        Experience within the sports and/or entertainment industry preferred but not required

·        English language proficiency is essential and Spanish/English bilingual skills are a plus

·        Knowledge of Fire, Life, Safety, OSHA, and ADA rules and regulations a benefit but not required

·        Forklift and Scissor lift experience is a plus

·        Proficiency in Microsoft applications, knowledge of current technologies and commitment to remain up to date with industry best practices

·        Commitment to diversity and inclusion both internally and externally

·        Must have high level of interpersonal skills to handle sensitive and confidential situations and information

·        Demonstrated organizational skills and the ability to manage multiple projects with minimal supervision

·        It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.

·        All selected candidates are subject to passing a background check prior to employment.

·        Hours are variable and can easily include early mornings, late evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.