Food and Beverage Assistant

  • Burton Albion FC
  • The Pirelli Stadium, Burton Albion Football Club
  • 20 Apr, 2024
Full time Customer Service EFL Hospitality

Job Description

Position: Food and Beverage Assistant
Salary: Based on Experience
Location: The Pirelli Stadium, Burton Albion Football Club
Type of Contract: Permanent full-time 

Burton Albion provides hospitality for various functions including match days, events, and weddings and takes pride in the quality of the service provided. We are seeking a highly capable and responsible Food and Beverage Assistant who shares our passion in providing outstanding customer
service to support in all aspects of food and beverage. This is a hands-on role where you will be expected to take your own initiative in the preparing and planning ahead for events, and share our passion in maintaining and delivering consistent excellent standards of service, ensuring the best
possible experience for our customers.

Your main responsibilities will be welcoming and serving guests, managing stock, placing stock orders, organising the staff rota and ensuring product quality working with a team of bar staff, you must be able to delegate tasks to ensure the smooth running of the bars, and have a friendly and approachable manner.

In addition, we require someone who is willing to help and support other team members in working together across all other departments within the Hospitality Team when required to do so. This will involve various tasks including preparing and organising the set up of conference and meeting rooms, and working closely alongside the Bar Manager & Conference & Events Team to carry out any
supportive duties to ensure the smooth running of all events are completed to a high standard.

We require someone who has previous experience within the industry and be passionate about the service we offer and demonstrate proven qualities in being reactive to problem solving with prompt effectiveness. Flexibility in working hours will be required due to the nature of the business needs and our busy events diary, and will include working match days, weekends, evenings, bank holidays. We will also require the successful candidate to be flexible with their working hours to suit our business needs during the Christmas party season. You must possess excellent communication skills, be a good timekeeper, possess an enthusiasm for excellence in customer service, a ‘can do’ attitude’ and have high standards of personal appearance.

Full job description is available to download here or on our webpage