Coffee Shop Assistant (Casual) - Bristol Sport

  • Bristol City FC
  • Bristol, UK
  • 14 Feb, 2024
Part time Customer Service EFL Health & Safety

Job Description

Ashton Gate LTD

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.

Job Purpose

Our ideal candidate will be barista trained or have worked in a food and beverage outlet. They will have a passion for food and beverage and pride themselves on delivering an outstanding service to all our customers.

Key Responsibilities (KPIs)

  • Prepare and serve hot beverages such as expresso, latte, flat white, tea and hot chocolate
  • Clean and sanitize all work surfaces and equipment as well as service areas
  • Check food and equipment temperatures
  • Describe menu items to customers and upsell when appropriate
  • Cash handling
  • Prepare and serve hot and cold foods
  • Follow open and close procedures
  • Wrap, label and date food items
  • Build relationships with customers and help create a friendly atmosphere in the coffee shop

Essential Skills

  • Positive attitude
  • Some experience in a customer facing role
  • Ability to work on your own
  • Able to work evenings and weekends for match days

Desirable Skills

  • To be barista trained
  • To have 1 years experience working in a similar environment