Warehouse Assistant - Casual

  • Tottenham Hotspur Football & Athletic Co Ltd
  • Tottenham, London, UK
  • 08 Jul, 2024
Full time Health & Safety Premier League

Job Description

Job description

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.


Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son, and Harry Kane.


In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.


The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.


Tottenham Hotspur has:

  • A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
  • A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
  • Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world's leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
  • A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
  • An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes.


The Club operates out of multiple sites, including its Warehouse in Enfield, where its retail operations and department is based.


The Club is seeking a Warehouse Assistant to execute, co-ordinate and control stock movement for Retail & THFC teams and then to support all other warehouse duties.


The Warehouse Assistant will be expected to support on daily tasks relating to the movement of product and fulfilment of product & orders. However, they will be expected to support on initiatives, specific events and other projects that relate to the growth, improvement, and development of the Retail function and the wider Club.


Job Purpose:



To support all warehouse functions including receipts, pick, print, pack, dispatch & returns prioritizing THFC team kit.


To ensure product is managed efficiently throughout the THFC supply chain operationally and systemically for Retail, 1st team, non-retail & Club product whilst delivering an exceptional service to all parts of the business.


To ensure that inventory is maintained & administered accurately ensuring that business partners are following company process & policy.


The position will involve working out of office hours including evenings, weekends, and bank holidays.

Key Responsibilities

  • Pick, Pack, Dispatch & Return processes for all product types.
    Inventory management ensuring systems and operational guidelines are adhered to
  • Printing, personalization & 1st team inventory co-ordination
    Inbound - unit receipt processing
  • Quality control
  • Put away & Bin to Bin movements
  • Fulfilment of all order types
  • Pre-retailing & reticketing
  • Meet key performance indicators to ensure processes are adhered to and systems managed correctly
  • Leverage knowledge and experience to ensure temps and own team members follow and adhere warehouse and club processes
  • Periodic stock counts and stock takes
  • Housekeeping & waste management
  • Ensure Health & Safety standards are always met
    Compliance with Club policies
  • Compliance with the Club’s health and safety procedures
  • To undertake such other duties as may be reasonably expected
  • To always maintain professional conduct

Personal Attributes

  • Thinks ahead, generates innovative ideas.
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • Well organised, professional in all forms of communication, self-  motivated & energized.
  • A team player and able to communicate with all levels of the business, across multiple departments & internal & external stakeholders.
  • Able to influence, problem solve & initiate ideas to create a continuous improvement environment
  • Requires flexibility in approach as well as being assertive with teams to drive results
  • Must have a can-do approach.


Skills and Experience 




  • Knowledge of non-retail THFC systems and processes
  • Knowledge of Retail and Warehouse operations and systems
  • Strong written, oral & coaching skills
  • Has worked in warehousing fulfilling orders for customers, mail order, stores, and ecommerce. Understands inventory management



  • Knowledge of non-retail THFC systems and processes Values & respects
  • Microsoft office especially excel to support warehouse analytics & reporting
  • Experience of working in a retail warehouse environment

Safeguarding is fundamental to the success in all that we do. Whilst this role does not require a DBS check, successful candidates are to be reminded that we may review the role and the requirements at a later date which could result in standard background and DBS checks.


Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.