Job Description
About The Role
Leicester City are excited to be recruiting for an experienced and personable Receptionist to join our team based at the Club’s new world class training ground. Responsible for delivering a consistently professional and first-class welcome to the Club’s staff, guests and visitors, the successful candidate will become the welcoming face of the venue, delivering a consistently high level of service. Additional responsibilities include providing administrative support to the Club, controlling the meeting room booking system and liaising with other Operations colleagues and departments to deliver an efficient and hospitable service.
The role will report to the Reception Manager, and work closely with colleagues across the Club’s Operational Teams to ensure seamless delivery of service on a day-to-day basis. The Club’s sites are a seven-day operation, including matchdays, so flexibility to work a rota pattern including evenings and weekends is essential.
Who We’re Looking For
The Club is looking for a highly skilled Receptionist who are confident in their ability to offer an exceptional welcome and service to all who arrive at the Club’s new Training Ground. We’re looking for candidates who can multi-task and prioritise, combining the ability to deliver a smooth front of house service whilst also possessing high level administration skills, taking pride in their work and pleasure in helping people.
The successful candidate will be an excellent communicator, understand the confidential and discreet nature of the role, and be able to demonstrate their experience of working in a similar team environment. We’re keen to hear from you if you have the experience and energy to help build new ways of working whilst providing an unbeatable experience for all those who visit LCFC sites.
Candidates should be aware that the LCFC training facility is also geographically remote; this means it is essential that applicants are able to drive their own vehicle to commute, as unfortunately there are limited public transport links to service the site locally.
About The Club
Knowing some of the history of Leicester City Football Club helps you appreciate the sense of community, spirit, and family for which the Foxes are renowned for.
Formed in 1884, the Club has been in the Premier League since 2014 when the Foxes returned to the Premier League as the Championship title-winners. In 2016, Leicester City became Premier League champions. This remarkable achievement qualified them for the UEFA Champions League for the first time in the Club’s history, and they subsequently reached the quarterfinals. The Club continues to build on that success and celebrated lifting the prestigious FA Cup in May 2021.
Under the stewardship of King Power and the Club’s CEO Susan Whelan, Leicester City Football Club is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world class including the experience on matchdays. Investment in the Club continues, with the recent opening of a new 180-acre training ground in north Leicester.
Ultimately, the Club’s vision is as exciting as it is simple: we believe that together, it’s possible. We value and respect individual difference and recognise that the diversity of our staff contributes to our success off the pitch. Our inclusive culture and approach is supported by our Stonewall Diversity Champions partnership, our Time to Change pledge and our status as a Disability Confident employer.
Salary – Competitive salary plus Club benefits
Benefits Package
Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees. Employees are able to benefit from free onsite parking as well as an onsite subsidised staff restaurant. Employees also benefit from up to 33 days’ annual leave including bank holidays. Access to an Employee Assistance Programme from the date of joining along with discounted matchday tickets and partnership discount with Adidas.
Training Ground Contract Type – Permanent, Full-Time
Hours Per Week – 37.5 hrs worked on a rota basis, including weekends and evenings
Leicester City Football Club is an equal opportunities employer, and we positively welcome applications from all candidates regardless of age, disability, gender identify or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.
Suitable candidates will be interviewed as and when they apply, and the recruitment for the role will be concluded as soon as a suitable candidate has been sourced.
