Position: Security Operative
Location: Charlton Athletic Training Ground, Sparrows Lane, Eltham
Salary To be discussed
Charlton Athletic Football Club is an English professional association football club based in Charlton, south-east London. The club was founded on June 9th, 1905 and has a very storied history from rising to the top-flight of English Football in the 1930s (First Division) and again in the 1980s, 1990s and 2000s, to winning the FA Cup in 1947 and to leaving their Valley home in the mid-1980s only to make an impassioned return in 1992. Historically, the women's team played under Charlton Athletic from 2000 to 2007 but were released to become an independently run team in 2007 following the men's team's relegation from the Premier League.
The women's team were originally formed as a non-professional team in 1991 and were highly successful in the early 2000s winning The FA Cup, the League Cup, and the Charity Shield, as well as coming runners-up in the top division in multiple seasons. In February 2021, the club acquired the Charlton Athletic Women's team, turning the team full-time professional, and integrating them to become one club again.
Currently, our men's first team competes in League One, the third tier of English football, and our women's team competes in the Women’s Championship, the second highest division of women's football in England. At Charlton, we are ‘one club’ and can be truly described as a ‘family club’.
The purpose of this role is to support the security team and the Operations department by delivering facilities management services at the Club’s Training Ground. The role requires a comprehensive monitoring and surveillance service, covering both personnel and property so that the facilities are maintained to a high standard in a manner that is reflective of the Club’s Vision, to be forward looking and innovative.
- At the start of each shift, security guards must ensure that ALL KEYS are accounted for from the previous shift. Any discrepancies must be recorded in the security log book and also reported to the Senior Security Guard and the Operations Manager at the training ground.
- Proactively ask if any incidents happened during the night, in case they may be relevant to the day shift. All incidents must be recorded in the security log book.
- Check to see if any codes or alarms on doors have been changed, if so, for what reason.
- If there are no Staff, Contractors or Public on site all areas must be locked and secured.
- Operatives must make at least One of the entire training ground complex throughout the day, All doors, windows and other areas must be checked and made secure if not in use. Areas not in use must be alarmed and secure. All information must be recorded in the security log book.
- Any damage found must be logged and reported to the appropriate person, immediately if possible, or as soon as it is possible.
- ANY PERSON, whether staff or public that comes onto the site and uses non-public areas must sign in the staff book or be given a Visitors or Contractors Pass, It is must also be logged where they go and for what reason. If the security guard believes someone, whether staff or public do not have the authority to be on the premises then, depending on the situation, they can ask them to leave and inform Senior Management at the training ground and the Senior guard.
- Any unauthorised persons must be stopped, If they are found to be a guest of an employee of the Club they must sign in and get a visitors pass from reception. If they are not a guest and are not using any of the Club’s facilities they should be asked to leave and be escorted off the site.
- All deliveries signed for by the security guards must be recorded in the security log book. If guards are unable to check the contents of the delivery for any reason, they may still sign for them, but must write “UNCHECKED” on the delivery paperwork. The name of the company or individual making the delivery must also be recorded in the security log book.
- All accidents must be recorded in the Accident log book. The log book is kept on the reception desk. The information, if needed to be, should then be passed on to the appropriate person.
- Security guards may be asked to carry out a specific task, such as investigations. If asked, discretion and confidentiality must be observed.
- Random searching of any member of staff may only happen with the permission of your manager, Operation Manager, or a Director. If guards are asked to search any member of staff for a specific reason before they leave site all details of the reason and search must be recorded in the security log book, including the name of the person searched and the name of the person requesting the search.
- The correct uniform MUST BE WORN AT ALL TIMES whilst on duty. This consists of a white shirt, black trousers, Charlton Athletic football club tie and black shoes and, if needed, a V-neck black jumper. No deviation from this is acceptable, without express permission of your manager. No training shoes of ANY kind, jeans or t-shirts may be worn. This could lead to disciplinary action being taken.
- KEYS - No Master keys are to be given to any person, whether staff or contractors unless permission is given by the Operation Manager or the senior guard. Keys must be signed out, and signed back in by the person using them.
- A guard’s responsibilities may change from time to time. They provide a framework in which security guards can undertake other duties if needed.
- A company mobile phone is provided for Security guards to use whilst they are on duty. As with keys, it is to be passed from guard to guard when the shift changeover takes place. Keeping the phone with you is mandatory. Also, when the shift change takes place the security mobile phone must be charged and ready for the next guard to use.
- Work within Health and Safety guidelines, maintaining appropriate records where applicable.
- Plan and prioritise your own workload to achieve objectives.
- Ensure effective communication is maintained at all times, within the organisation’s structure regarding security issues.
- Administer Health & Safety work procedures, ensuring safe working practices are adhered to at all times.
- Work collaboratively with other members of staff, ensuring standards are consistent throughout the business and working relationships are kept positive at all times.
- Actively monitor personal performance at work, looking to consistently contribute to personal objectives and team goals and focus own activities accordingly.
- Relevant Health and Safety training desirable
- Proven experience within a security environment
- Experience of working within the sports or events industry
- Demonstrate openness to accept change within an organisation
- Actively cooperate and communicate with others, fostering a culture of teamwork and collaboration
- An ability to review the current operation and identify practical areas for improvement
- Positive about achieving Club, departmental and individual success
- Proactively takes on new responsibilities and seek out opportunities to learn new skills
- Must have the ability to make quick decisions in a fast-paced environment, if required
- Must be accountable for delivering results within assigned levels of accountability
- This a full time role that includes work on weekends and evenings (negotiable);
- Applicants must be eligible to live and work in the UK;
- Charlton Athletic FC is committed to following relevant health & safety regulations and all members of staff are expected to be fully aware and adhere to, at all times, the Club’s H&S and fire safety procedures;
- Charlton Athletic Football Club are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment;
- CAFC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, color, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
Charlton Athletic Football Club are committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate may be required to undertake a Disclosure and Barring Service check (DBS). The possession of a criminal record will not necessarily prevent an applicant from obtaining a post, as all cases are mediated individually according to the nature of the role and the information provided.
Note: Please note that due to the high volume of applications we receive we regret that we are unable to respond to unsuccessful applicants.
To Apply: Please send a copy of your CV as well as a covering letter explaining why you want to apply for this placement to: https://cafc.peoplehr.net/Pages/JobBoard/Opening.aspx?v=58a1c12a-2801-43f9-8a2e-7e2dbf8d5f26