MCT Community Engagement Co-Ordinator

£24,000 - £26,000 yearly
  • Millwall FC
  • The Lions Centre/St Pauls and various satellite venues in Southwark and Lewisham
  • 18 May, 2023
Full time Administration Charity Coordinator Community EFL Leadership & Management Youth

Job Description

Role Summary:

The Community Engagement Co-Ordinator will be responsible for assisting with the oversight, coordination and delivery of the Trust’s Community programmes which are primarily delivered in Lewisham and Southwark.

The Community Engagement Co-Ordinator will work closely with the Community Manager, as well as a range of funding and operational partners to further develop our community programmes, to monitor and evaluate the impact and outcomes achieved. The role involves managing and supervising sessional staff and volunteers to ensure that the services offered are of the highest quality and provide opportunities which inspire, engage, motivate, and empower the local community.

The Community Engagement Co-Ordinator role is centred around logistical set up of Millwall Community Trust’s community-based hub and satellite sessions, updating participation records and submitting records via funders monitoring and evaluation systems, coaching delivery and engaging participants in community plus activities which include but not limited to workshops, social action projects, tournaments and mentoring are also part of the role.



Key Responsibilities:

·         Deliver a high-quality experience to all participants across the community delivery timetable whilst achieving targets as set out by funders which include but are not limited to Premier League Charitable Fund, EFL Trust, Southwark and Lewisham Council amongst others.

·         Deliver social inclusion activities and other related initiatives (e.g. youth club, workshops, competitions, player visits, etc.) across a range of venues, in line with the delivery plan and seek to achieve the agreed target and impact outcomes.

·         Liaise with Millwall Community Trust’s sessional coaches and assign them to community-based sessions whist being responsible for supervising staff at session’s ensuring a high quality of delivery across all community programs.

·         Directly delivering sports-based sessions across Millwall Community Trust’s community-based programs, which include hub and satellite sessions in and around the boroughs of Southwark and Lewisham.

·         Logging participant engagement from community sessions on to MCT’s monitoring and evaluation systems whilst completing a range of other administrative duties as required.

·         Build strong and positive relationships with a range of key stakeholders/partners.

·         Organise Youth Voice activities using the Theory of Change to assist with innovation, gauge ideas and future planning (youth forum/youth voice), and to help develop those young people that may be considered as suitable candidates for voluntary or sessional work with the Trust in the future. 

·         Promote MCT community programmes to schools, Local community groups, key stakeholders, and other relevant parties to gain the maximum attendance on each programme.  Ensure the MCT web site pages are up to date with information/stories and use local social media channels to aid the promotion.

·         Quality assure the provision/services delivered via effective monitoring (participant feedback, coaches tick sheets etc.)

·         Provide quarterly reports to senior staff, funders, steering groups on progress made against targets set in the Community development plans. Provide reports, statistics, and case studies for the Community Manager.

·         Work with the MCT’s Communications Officer and Graphic Designer in order to produce high quality marketing materials which raise the profile of all community programs.

·         Work closely with staff to capture the social impact/value of our work through various forms of media, reports, case studies and testimonies.

·         Liaise with relevant Trust staff regarding the recruitment of sessional coaching staff working at the venues, including collating all HR documentation such as reviewing job applications, qualifications and ensuring DBS checks are in place.

Additional Responsibilities

·         To actively demonstrate and promote the Trust’s core values through your work.

·         Develop understanding of and a commitment to equal opportunities, both in the workplace and the wider community.

·         Ensure that when involved in any Trust activities that the Safeguarding of participants is at the heart of the process and that safeguarding policies and procedures are being always adhered to.

·         Undertake professional development opportunities as deemed appropriate.

·         Adhere to the Trust’s policies and procedures.

·         Contribute to the development of a culture of continuous improvement within the Trust.

·         To work in partnership with all the Club’s departments on community initiatives as identified by the CEO and Board of Trustees.

·         To actively promote the Trust in a positive and professional manner at all times.

·         To undertake any other duties which might reasonably be deemed within the status of the job and appropriate to the post.  

The details contained in this job profile, particularly the accountabilities, reflect the job content at the date the job profile was prepared.  It should be remembered, however, that it is inevitable that over time the nature of individuals’ jobs will change; existing duties may be lost and other duties gained without changing the general nature of the duties or the level of responsibility entailed.


Essential Requirements:



·         Level 2 Certificate in Coaching Football

·         Level 2 in youth work principles (willingness to work towards)

·         Safeguarding Children & First Aid certificates


Knowledge and Experiences

·         Proven track record of working with young people in a range of settings sporting and classroom-based settings.

·         Experience of managing or supervising staff/volunteers.

·         Experience in working, developing, and managing relevant partnerships in the social inclusion / youth work sector.

·         Working knowledge of Microsoft Office (Word, Excel, Powerpoint) as well as data management systems to monitor, evaluate and report to funders which include use of salesforce.



·         Example of good communication and inter-personal skills – both verbal and written

·         The ability to be able to enthuse and motivate participants and staff to boost session quality and engagement.

·         Have a flexible approach to work and be able to work unsociable hours daily which centers around the community timetable which requires regular evening work up until 19:00 on most evening with working until 21:00 being a requirement on Friday’s.

Desired Requirements:



·         Other NGB qualifications

·         L2 in effective mentoring


Knowledge and Experiences

·         Track record of delivering positive activities to young people.



·         A full driving license and access to a vehicle for business use to ensure efficient movement between community sessions, travel expenses covered. 

The successful candidate will be able to demonstrate the following competencies:


Competency – Seeing the Bigger Picture - Trust Goals and Priorities

This is about having an understanding and knowledge of how your role fits with and supports the Trust’s objectives and aims. It should help to focus your contribution on the activities which will meet the Trust’s goals and objectives. It’s about understanding the wider context and the external issues and trends that impact our work.


Competency - Changing and Improving

People who are effective in this area take initiative, are innovative and seek out opportunities to create effective change. For all staff, it’s about learning from what has worked well and what has not, being open to change and improvement, and working in ‘smarter’, more focused ways.


Competency – Leadership and Communicating

For everyone effectiveness in this area is about showing our pride and passion for the Trust, communicating purpose and direction with clarity, integrity and enthusiasm.


       Competency – Collaboration and Partnership

People skilled in this area are team players. At all levels, it requires working collaboratively, sharing information appropriately and building supportive, trusting and professional relationships with colleagues and a wide range of people inside and outside the Trust.


Competency – Managing a Quality Service

A Quality Service is about valuing and modelling excellence and expertise to deliver service objectives, taking account of diverse customer needs and requirements. People who are effective at this plan, organise and manage their time and activities to deliver a high quality and efficient service, applying programme, project and risk management approaches to support service delivery. 

Hours of work: 40hrs a week – Evening work being a requirement with hours of work being during community hours which follow a 11:00 – 19:00 / 13:00 – 21:00 schedule.

Salary: £24,000 to £26,000

To apply, please send your application form, CV and covering letter to  

Application Form Link:

Due to the quantity of applicants expected, only those short-listed will be notified.


Closing date for applications: Sunday 11th June 2023 with interviews being held W/C 19th June between 10:00 – 16:00.


This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. All employees may be required to undertake any other duties as may be reasonably requested.


Millwall Community Trust are fully committed to equality, diversity, inclusion and anti-discrimination. We will work to address areas of under-representation and disadvantage in all aspects of our operations, activities and services. In practice, this means that we will respect the needs of each and every individual regardless of their differences; and to this end we will deliver our operations, activities and services in such a way so as to ensure that that no one is excluded.

Safeguarding Policy Statement

Because of the nature of the work undertaken by Millwall Community Trust (MCT), it is required by law to have in place robust safeguarding policies and procedures to ensure the protection of children, young people and adults at risk. To ensure that MCT meets that duty - and as part of a proactive, integrated and consistent approach to safeguarding - the organisation has developed a Safeguarding Handbook. 


What is safeguarding?


Safeguarding is the action that is taken to promote the welfare of children, young people and adults at risk and protect them from harm. Safeguarding means protecting people from abuse, maltreatment, neglect, harm and/or exploitation. Through MCT setting up and following good safeguarding policies and procedures, it means that children, young people and adults at risk - that come into contact with our organisation - are protected from those that might pose a risk. All organisations that work with (or come into contact with) children, young people and adults at risk are required to have safeguarding policies and procedures to ensure that everyone - regardless of their age, gender, religion or ethnicity - can be protected from harm.


MCT’s Safeguarding Ethos


MCT will always seek to provide protection to any person that receives our services. To this end MCT will provide staff and volunteers with guidance on procedures they should adopt in the event that they suspect a person may be experiencing, or be at risk of, harm. MCT believes that a no one should ever experience abuse of any kind. MCT have a responsibility to promote the welfare of all children, young people and adults at risk to keep them safe. MCT are committed to work in a way that protects them. This Safeguarding Policy Statement applies to everyone that comes into contact with MCT - including as applicable - the Board of Directors & Executive Team, Senior Managers, Staff, Agency Staff, Contractors, Suppliers, Volunteers, Students on work experience, as well as anyone else working on behalf of MCT. This policy also applies to any other person that engages with the work of MCT and includes parents, carers, families and other visitors to MCT premises. 


Safeguarding at MCT


MCT places the safeguarding of children, young people and adults at risk as its prime focus and has developed full safeguarding policies and procedures. To underpin the approach, MCT ensures all of its management team, staff members and volunteers have been fully trained in safeguarding to enable the organisation to live and breathe its approach. In developing MCT’s safeguarding policies and procedures, the organisation has adopted the following three-part safeguarding strategy which focuses on:


1.      Getting the right people involved with MCT


This is achieved through adherence to MCT’s Safer Recruitment Policies and Procedures.


2.      Creating a safe environment for children, young people & adults at risk


This is achieved by providing all required safeguarding training, support and best practice advice; and further guidance by the effective communication of MCT’s Codes of Conduct.


3.      Promoting clear systems to deal with any safeguarding concerns


This is achieved through implementation of all MCT’s policies and procedures relating to safeguarding.   


A full copy of MCT’s Safeguarding Handbook is available by speaking with (or contacting) the MCT person responsible for safeguarding.