We are looking for a number of ECommerce Customer Service Executives to join our pool of casual workers who will support the team to ensure an amazing supporter experience by delivering exceptional service to every customer when they choose to contact Arsenal Direct via email.
Our club’s official online shop - Arsenal Direct - provides an amazing opportunity for our supporters around the world to engage with us. We sell a wide range of Arsenal related merchandise, as well as run our Stadium Tours.
Who we are
We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.
Beyond that, we are passionate about our local community and behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other and that we do the right thing (even when no one is looking).
What we are looking for
The role is on a casual basis and the hours throughout the year will be variable to support the club during our peak trading periods.
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.