Job Description
Who we are: We are Everton Football Club, icons of world football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future.
With a proud and illustrious past, the Club is currently embarking on a new and exciting journey with the construction of our new stadium on the banks of the River Mersey. With that exciting development comes an ambition to have a Men’s and Women’s Senior Team squad that is competing regularly at the top of domestic and European football.
Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.
About the opportunity: We have an exciting opportunity for an enthusiastic Insight professional to come and join our Marketing Department, based at the famous Royal Liver Building in Liverpool’s city centre, to cover a period of maternity leave.
In this exciting role you will oversee the delivery of the Club’s Insight Strategy, managing the set-up, delivery and analysis of a wide range of research projects, both quantitative and qualitative in nature.
You will work closely with our Senior Data Science & Insight Manager and fellow team members within the Data Science & Insight team to deliver successful research projects, helping to provide insight and business intelligence throughout the Club, to meet a range of business objectives and KPIs.
The successful candidate will possess excellent analytical skills, with the ability to convert data into simple, easy to understand business recommendations, helping to support the delivery of the Club’s strategy.
Key responsibilities include:
- Designing and maintaining a calendar of research projects to support the delivery of key business objectives
- Managing the regular setup, delivery and analysis of online surveys via the Club’s Fans’ Panel throughout the season
- Designing questionnaires and discussion guides, appropriately tailoring the content to the research topic and audience
- Setting up quantitative surveys, including survey routing and logic, using the Club’s online survey platform
- Performing data cleaning on survey data to prepare the data for analysis, removing poor quality data and coding open ended responses
- Play a key role in the development of the Club’s segmentation project.
- Line management responsibilities for an Insight Executive
Who we are looking for; We are looking for someone who is an pro-active analytical thinker, with the ability to convert quantitative and qualitative data into strategic recommendations that are clear, and easy to understand.
If you have two or more years research experience and have delivered research projects from concept to completion then we would love to hear from you!
This position is on a 12-month fixed term basis and will be contacted to 35 hours per week with the option to work flexibly via hybrid working.
The closing date of this advert is Wednesday 29th March 2023.
The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process, we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact our Recruitment Team via email - careers@evertonfc.com
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Everton FC Careers
We are Everton Football Club and are one of the icons of world club football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future.
Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.
Everton, 'the people's club,' is a mainstay in English football dating back to a time when Everton's Mere Green development was the first 'major' football stadium in the country. Today's facilities at Goodison Park are a little different, of course, but the passion and loyalty of its supporters, coupled with the values of the club, stands as strong as it once did.
With Everton's plans for a new 52,888 capacity stadium at Bramley-Moore Dock in Liverpool approaching, perhaps now is the perfect time to begin a career at Everton Football Club. Now under Farhad Moshiri's management, the club has its sights firmly set on improving both on and off the football pitch. The opportunities which the new project will bring to Liverpool are vast, and it will likely mean that jobs at Everton FC will be hot property.
Although there is a feeling of genuine change at Everton FC, spearheaded by the legendary Carlo Ancelotti, the sense of family and togetherness is still at the core of the club's day to day running. Everton FC boasts such values and is recognised as a family-orientated club with proud traditions. A career at Everton FC should be considered for those reasons alone, as Amanda Chatterton, Community Business Development Manager at Everton FC , highlights in her staff testimonial on the club's website, "It has been amazing from day one. Family is the most important thing to Everton. It has been my family from both working life and personal. People are friendly and supportive, and I have built some great relationships. The fact that we are in The Sunday Times Top 100 companies to work for says it all. It really is a pleasure to come into work every day."
The inclusion of Everton FC in The Sunday Times top 100 companies to work for in 2019 is recognisable for what it is within the club; a fantastic achievement. This recognition was largely thanks to Everton implementing several employee initiatives, including groups for the workforce, such as the LGBT+ Network and The Women's network. The Toffees were the first football club ever to be named on the list, highlighting just how appealing jobs at Everton FC are to jobseekers.
The organisation presents a diverse workforce across a variety of different roles and sectors, with benefits including but not limited to:
- Living Wage Employer
- Over 39% of the workforce earning over £35k
- Sunday Times Top 100 Companies 2019 - voted 71st in the UK
- The Workplace Wellbeing Charter accredited
- Locality - Royal Liver Building, Goodison Park / New Development, and USM Finch Farm training complex
- Everton FC offers either free gym/ sports facilities or subsidised gym membership
- The club provides support for non-work related training
If the type of inclusive family-orientated workplace that Everton strives to promote sounds like it would complement your aspirations, maybe a career at Everton FC, or their related charity - Everton in the Community - is for you.