Data Collection Operations Manager

Role: 

We are challenging how live sport and entertainment is delivered and consumed.‍ From the world’s biggest sporting events, to the best local sport, to award winning original programming - our audiences enjoy a 24/7 offering of the best live and non-live content across the ELEVEN Group. At a time of significant growth for our company and in continuing to deliver industry-changing developments, we want you to help provide world-class entertainment to the global fan community by strengthening ELEVEN's global sports platform and live streaming technology.

We are now looking for a dynamic and resourceful Data Collection Operations Manager who will be in charge of coordinating the collection of sports data from live sports content, with the primary focus on sub-premium and “long-tail” football, and its successful delivery to commercial partners. The role will be based in Amsterdam or remotely.

Responsibilities: 

• Manage the relationship on an operational basis with local contractors and data collectors and be the first point of contact for any related enquiries in order to procure smooth match delivery

• Collaborate with internal ELEVEN stakeholders to strengthen partnerships with local contractors and data collectors.

• Responsible for a time zone and scheduling of data matches in coordination with partners in order to ensure all upcoming matches are scheduled and allocated within required time frames

• Ensure match allocation to on-site data collectors is done within required timelines in order to achieve seamless collection and delivery of live sports data on match days

• Schedule and support training sessions, workshops or testing for on-site operators and other relevant stakeholders.

• Support contractors needs on a global scale (administration, scheduling and tooling) and connect them to the right team at ELEVEN.

• Regularly liaise directly with contractors to understand the needs and challenges of each partnership.

• Evaluate relevant internal workflows and processes on a consistent basis to identify opportunities to enhance operational efficiency.

• Work directly with ELEVEN’s tech & business teams to identify gaps, opportunities, and ways to ensure the successful collection of live sports data

• At least 2 to 3 years of experience as a Manager/Supervisor of global (diverse) teams

• Strong understanding of the structure of commercial live sports data, and of worldwide football leagues and competitions.

• Substantial organising capacity and time management skills.

• Ability to work under pressure and deliver results against KPIs.

• Positive 'can-do' attitude and ability to communicate efficiently in a professional manner.

• Proven track record of designing holistic workflows, translating them into processes, and supervising their successful execution.

• Excellent communication skills, with mandatory fluent spoken and written English and French. Any additional language proficiency is a bonus.

Experience (not required but beneficial):

• Experience as a Manager/Supervisor of live sports data collection operations teams

• Ability to engage and enable people to perform at their best.

• Excellent problem solving and prioritising skills.

• Ability to respond to changing demands and priorities in a flexible manner in a globally operating business.

• Capacity to think outside the box and propose customised solutions.

• Experience with working in cross-functional teams.

What we offer:

• You'll be working in a company fundamentally transforming the live streaming landscape in sports and beyond on a global scale.
• Working with one of the most exciting tech stacks in the business.
• Having the freedom to pitch, implement, and execute new ideas.
• Flexibility over your holidays. If you want to work on Netherlands public holidays, that’s fine - just take what suits you best from 33 days annual leave.

About Eleven Sports

ELEVEN is a global network of LIVE and non-live sport and entertainment content – from the world’s biggest sports events to the best longtail sport, to award-winning original programming.

The state of the art technology available via our newly launched global sports platform elevensports.com (previously MyCujoo.TV), which allows anyone to stream from a device as simple as a mobile phone, revolutionised football broadcasting. Our crazy idea to transform every single match into a live broadcast became the world's largest live football streaming platform. 

With an initial focus on niche-premium and longtail sports, our ambitions are now even bigger. In 2020 we also delivered our newest product, MyCujoo Live Services (MCLS), a highly scalable live streaming solution built on the tech stack powering ELEVEN Sports. Developed for rights owners in sports and beyond, MCLS equips content creators with the technology and tools to provide their fans with the most powerful, authentic, and engaging live streaming experiences.