Coordinator, Event Operations

  • U.S. Soccer
  • Chicago, IL, USA
  • 18 Nov, 2020
Full time Coordinator Events Stadia & Operations

Job Description

U.S. Soccer Overview 

We are U.S. Soccer and we are the future of sport in the United States.  Our mission is to make soccer the preeminent sport in the United States.  We embrace diversity, technology and global connections to drive the growth of our sport and by supporting members, impacting athletes, and serving fans.  We seek motivated, passionate, skilled people who can think, create and work on a team.  


U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.


Position Description 

Reporting to the Manager of Event Operations, the Event Operations Coordinator is integral to the planning and execution of all operational elements necessary to successfully stage U.S. Men’s and Women’s National Team events, as well as other matches/tournaments operated by U.S. Soccer Federation on a year-round basis.


Primary Responsibilities 

• Assist in coordination of all areas of event operations in/around the venue with internal and external stakeholders including assisting in developing the operational plan for each event

• Coordinate logistics for the visiting/federation including, but not limited to hotel accommodations, flights, ground transportation, ticketing, training field arrangements and post-event reconciliation

• Conduct site surveys (hotels, training grounds & event venues) to ensure facilities meet the requirements necessary to host an international soccer team/match

• Screen, schedule, educate and manage event day volunteers 

• Coordinate all logistical & administrative matters involving the assigned referee crews, and FIFA/Concacaf assigned match officials 

• Identify, vet and manage team liaison officers, referee liaison officer, and other match official liaisons 

• Procure, inventory and ship equipment 

• Coordinate logistics and manage on-site all youth programs (ball kids, flag bearers & player escorts)

• Assist in managing all pre and on-site event logistics including but not limited to game presentation, competition and partnership operations

• Assist in managing the department’s on-line event accreditation system


Department Responsibilities

• Build and strengthen relations with MLS clubs, venues, vendors and partners

• Develop a network of staff and volunteers to support operations and events

• Accurately reconcile post-event invoices

• Actively participate as assigned in Federation special projects and initiatives

• Other duties as assigned



Minimum Qualifications 

• Bachelor’s degree required

• 1-3 years of experience working in project management or event management 

• Bilingual (English and Spanish)

• Demonstrated ability to manage activities against deadlines and schedules, and prioritize and manage a number of different projects simultaneously

• Excellent organizational, planning and project management 

• Exceptional attention to detail

• Ability to work professionally and collaboratively with staff, contractors, partners and the public

• Operates efficiently and effectively in a fast-paced environment

• Takes action and shows initiative; Displays a can-do attitude 

• Proficient with Microsoft Office software (Word, Excel, PowerPoint, etc.)

• Able and willing to lift and move items weighing up to 50 pounds 

• Able and willing to travel up to 50% of the time

• Able and willing to travel and work non-traditional hours including evenings, weekends & holidays as necessary


Desired Qualifications 

• Familiarity and experience with professional and international level soccer

• Passion for the sport and organization

• Experience with team travel logistics

Working at U.S. Soccer is a unique opportunity. Employees who work at U.S. Soccer have the following attributes: 

• Adopt a company centric approach—Serve the Athlete and the Fan

• Embrace and see learning as a lifelong pursuit 

• Possess a growth mindset—keeps an open mind and seeks new challenges 

• Practice self-assessment and self-reflection

• Open to criticism and does not make excuses

• Possess a tireless work ethic

• Wants to be part of a team that wins

• Has the ability to be firm but fair 

• Communicate in a direct, open and honest manner

• Build relationships through genuine interpersonal skills