Green Team - Hospitality Assistant

  • Forest Green Rovers FC
  • Nailsworth, Stroud, UK
  • 08 Jun, 2024
Part time Customer Service EFL Maintenance

Job Description

Location: Forest Green
Salary Details: Under 18's - £8.50 per hour, Over 18's - £13 per hour
About The Role

Join the Green Team as a Hospitality Assistant!

It's an exciting time to work at Forest Green Rovers and we're looking for Hospitality Assistants to cover our home fixtures throughout the season.

Duties include:

  • Waiting on tables of VIP guests.
  • Taking orders and serving food and drinks.
  • Preparing bills and accepting card payments.
  • Clearing tables and tidying hospitality areas.

Green Matchday shifts are usually six hours, with a start time three hours before kick-off (noon on a Saturday and 16:45 on a Midweek), finishing approximately one hour after full time (18:00 on a Saturday and 22:45 on a Midweek).

About You

We are looking for people who can show they are committed to consistently providing excellent customer service. We take our fan experience seriously and are looking for polite people who can use their initiative and help handle issues as they arise. You must work as a team member and act as one of the many friendly faces of Forest Green Rovers Football Club.

If you have a passion for sustainability and an interest in sport is a must. Previous hospitality or catering experience is desirable, but we will provide full training. 

About Us

Flexibility statement 

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.  

Founded in 1889, Forest Green Rovers is a football club with a rich 130-year history – but we're at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does.

We aim to be in the Championship within the next five years – and we're planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, 'Eco Park' will be the only stadium made entirely of wood.

Forest Green Rovers FC promote inclusion and confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy and maternity and encourage equal opportunities. We welcome applications from all suitably qualified persons.