Club Shop Sales Assistant

  • Birmingham City FC
  • St Andrew’s Stadium Club Shop, Birmingham, UK
  • 21 Nov, 2023
Casual Customer Service EFL Sales Supply Chain

Job Description

Term:                                  Casual Worker

Department:                            Club Shop (Just Sport Group)

Location:                                   St Andrew’s Stadium Club Shop

Hours of Work:                      Home matchdays

Application closing date:    Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be closed as soon as a suitable candidate has been sourced.



  • To assist with the effective implementation of restocking, tills and shirt printing.
  • To assist the retail team in their efforts to deliver a perfect customer service experience to all fans.


  • To complete training and carry out all tasks to a high standard.
  • To convey a professional, positive manner and attitude at all times.
  • To assist in restocking products.
  • To be a confident shirt printer.
  • To be able to operate a till and serve customers in a timely manner.
  • To represent BCFC by wearing the correct uniform and not putting the company name into disrepute on social media.
  • To carry out all tasks effectively as directed by management.
  • To acquire a level of product knowledge and continue to develop that knowledge.



    Essential Requirements

  • 5 GCSE’s (or equivalent) grade A*-C including maths and English. Previous retail experience is preferred but not required as training will be provided.