Green Team - Forest Green Rovers

£6.00 - £10.50 hourly
  • Forest Green Rovers FC
  • Forest Green Rovers Football Club, Another Way, Forest Green, Nailsworth, Stroud, UK
  • 23 Jun, 2022
Matchday Customer Service Events Hospitality

Job Description

About The Role

It’s an exciting time to work at Forest Green!! Flying high at the top of League 2 we are looking to build on our team of match day staff to cover our home fixtures within the following roles.

  • Bar assistants
  • Catering assistants
  • Ticket office assistants
  • Hospitality assistants
You will be offered work for all home games, and we will offer a attendance bonus at the end of the season for those eligible!
About You

We are looking for people who can show that they are committed to providing great customer service at all times. Can use initiative and take responsibility, sorting out issues or problems that arise. Working efficiently as a team member and help build relationships within it.

Previous experience is desirable, but full training will be provided. Catering staff will be required to complete a food hygiene certificate.

You will support the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Casual bar assistants’ duties:

  • serve drinks and food, whilst providing high levels of customer service
  • accurately record sales transactions
  • maintain high standards of cleanliness, including keeping the bar area clean and tidy, wiping down tables and washing glasses
  • ensure the bar area is well stocked at all times 

Casual catering assistants’ duties:

  • prepare, cook and serve food
  • accurately record sales transactions
  • maintain high standards of cleanliness in the kitchen and serving areas
  • ensure fridges are well stocked at all times 

Casual ticket office assistants’ duties:

  • sell match day tickets and club merchandise
  • deal with customer queries efficiently
  • reconciling after match 
Hospitality assistant duties:
  • waiting on tables
  • serving food and drinks
  • preparing bills and taking card payments
  • clearing and tidying areas

Shift hours are normally 3 hours before kick-off, finishing approximately 1 hour after full time.

About Us

What's in it for you...

  • Healthcare plan, life assurance and generous pension contribution
  • Volunteering day
  • Flexible working
  • Various company discounts (including shops, days out and events)
  • Holiday of 25 days (plus bank holidays) & ability to buy/sell days 
  • Cycle to work scheme, car pooling and onsite parking available 
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 

Flexibility statement 

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.  

 

Founded in 1889, Forest Green Rovers is a football club with a rich 130-year history – but we're at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does.

 

We aim to be in the Championship within the next five years – our recent promotion to League One is the second step of that journey - and we're planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, 'Eco Park' will be the only stadium made entirely of wood.