Junior E-Commerce Product Owner with Javascript

  • Liverpool Football Club
  • Chapel Street, Liverpool L3 9AG, UK
  • 12 Jan, 2022
Full time E-Commerce

Job Description

We have a fantastic opportunity for a motivated individual with a critical mindset and in-depth knowledge of Javascript to join our e-commerce team. In this newly created role, you will work closely with the trading side of the e-commerce team at Liverpool FC to ensure that our products available are offered to our Global fanbase in the most relevant and accessible way with a focus on conversion optimisation and UX personalisation. This role offers the opportunity to gain exposure to other parts of our business and help shape solutions and strategy within the e-commerce arena.

What will you be doing?

-Take a leading role in maintaining and improving the Retail E-Commerce platform and associated tools.
-Use your front-end coding skills to develop and execute both simple and complex multi-variant tests.
-Use your analytical skills to measure and plan AB tests.
-Help raise and test tickets, spec out new features and epics.
-Support the Senior Manager, e-commerce Product in influencing the digital road map for all e-commerce digital products.
-Work within an Agile environment, translate the product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria, and keep this prioritised as the roadmap evolves.
-Work with internal SCRUM teams and other partners to ensure product feature enhancements are deployed on time and that bugs are raised appropriately.
-Work with both internal and external QA to ensure work carried out meets quality and functional requirements.
-Ensure the e-commerce platform offers a relevant, engaging, and modern retail experience
-Work within the e-commerce team to improve the display of products and ranges across the site
-Collect ideas from industry best-practice to influence the product roadmap
-Monitor user journeys to spot points of friction and opportunities for improvement
-Help problem-solve and troubleshoot bugs and store issues
-Use available reporting and analytics tools to report regularly on UX/MVT performance
-Increase the list of journeys we monitor to be able to report on UX performance
-Execute ad-hoc reports/analytics on request
-Carry out functional and end-to-end testing of new features
-Support internal teams to automate testing where possible
-Execute ad-hoc, pre- and post- deployment testing on request
-Use reporting and monitoring tools to inform new product developments
-Use of warehouse middleware systems for E-Commerce tasks

Who are we looking for?

To be successful, you will have a proven track record in development, with a strong working knowledge of Javascript, HTML and CSS together with experience of either product management, conversion optimisation, UX/UI design, or a similar field. You will be able to create reports and display complex information and can also use multi-variant testing and/or personalisation platforms.

You will have the ability to understand, document and present complex user journeys. You will be a fast learner with the ability to build strong working relationship and have the confidence to challenge. You will have a strong analytical mindset with the ability to bring creative solutions and fresh ideas.

Why should you apply?

Liverpool Football Club are a global brand known around the world for amazing on pitch performance. We are more than this, with a hugely successful retail business both locally and internationally. Our E-Commerce platforms and physical stores welcome millions of fans each year and our retail systems team are integral to enhancing the experience for our fans.

This is a full-time permanent role working 35 hours per week Monday to Friday. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

We aspire to be the most inclusive club in world football - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.