Director, District Technology

  • St. Louis City SC
  • Clayton, MO, USA
  • 10 Jan, 2022
Full time Leadership & Management Stadia & Operations Technology

Job Description

The Director, District Technology will be a dynamic part of creating a unique, client-centric vision for technology and fan experience in St. Louis CITY SC's stadium district. This role will require a responsive, collaborative, and forward-thinking vision to the interaction between fans and technology. Our Director, District Technology will oversee and support the design, implementation, and management of technology systems that support the goals of our club and create memorable experiences for fans and visitors.


 

ABOUT TKFC LC | St. Louis CITY SC



Major League Soccer's (MLS) first majority female-owned and female-lead organization will play its inaugural MLS season in 2023. The 100 percent St. Louis based owners are committed to becoming an exceptional club and neighbor and a symbol for the future of our city and region.



St. Louis CITY SC will play in a brand new, state of the art soccer stadium to be built on approximately 35 acres in downtown St. Louis, Missouri. Seating capacity of the open-air stadium will be 22,500. Included with the build of the stadium will be the team Administrative Offices and Training Facility immediately adjacent to the stadium in Downtown West St. Louis.


 

ESSENTIAL RESPONSIBILITIES:


  • Align department goals with the vision and strategic plan of ownership as it relates to the interaction between fans and technology.
  • Support the design of a technological environment that promotes the safety of fan information.
  • Create a long-term plan for the upgrading of key systems to avoid the creation of technical debt and security risks over time.
  • Implement, oversee, and provide technological support and services (as required) to district users both inside and outside of match day. Including but not limited to the following: 
    • Retail POS system (hardware and software) 
    • Food and Beverage POS system (hardware and software) 
    • Venue/Stadium Operations system support 
    • Wireless internet 
    • Broadcast operations and technology 
    • Venue/Stadium Employee timeclock 
  • Establish best practices and streamline procedures to ensure staff and fans can interact with technology seamlessly throughout the entire district.
  • Identify technological risk mitigation strategies, take early action to resolve issues and address impact.
  • Recruit, lead, and mentor a team of District Technology Support Specialists.
  • Stays current with technological develops inside and outside of sports, while bringing best-in-class ideas and concepts to our team and fans.
 

QUALIFICATIONS:



Education and Experience


  • Bachelor's degree in information technology, cybersecurity, or technology management.
  • Minimum of 5-7 years of information technology experience
  • Minimum of 3+ years leading and overseeing a technology group

Knowledge, Skills, and Abilities


  • Strong organizational skills with an eye for detail.
  • Exceptional customer relationship management skills.
  • Ability to coordinate and lead multiple tasks and projects while managing time effectively.
  • Significant experience with creative thinking and problem-solving and a solutions-oriented attitude.
  • High level of interpersonal skills to handle sensitive, confidential situations and information.
  • Strong professional communications and interpersonal skills when working with clients and internal groups to achieve organizational goals.
  • Strong analytical skills and ability to measure the impact of all decisions to build strategic business plans.
  • Ability to work with a cross-functional team to meet deadlines and achieve successful outcomes.
  • Strong ability to analyze data and make advised recommendations.
  • Ability to work in a fast-paced media technology environment with specific emphasis on game-changing consumer experiences
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Must be able to lift and carry items up to 50lbs.
  • Availability to work flexible hours including nights, weekends, and holidays.
 

St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.



TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.