Broadcast Engineer

  • Tottenham Hotspur Football & Athletic Co Ltd
  • London, UK
  • 09 Jan, 2022
Full time Broadcast Engineer Media Premier League

Job Description

Job Summary

 

Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centred around building a platform for long-term success, which now includes a new, state of the art stadium.

 

The club has a centralised Technology function that manages business technology solutions across the entire organisation. It also provides IT & AV / Broadcast support and manages Network and technology infrastructure. 

 

The broadcast engineer is responsible for the maintenance and support of the Clubs broadcast infrastructure and video gallery.

An in-house Broadcast Engineer is required with a solid broadcast industry background and experience in a broadcast engineering role.

The broadcast system that will be the primary responsibility of the Broadcast Engineer is built on Ross Carbonite, Ross Xpression and Mira.  The system utilises a comprehensive build of Dashboard control along with Disguise media servers.  Riedel MediorNet is used for transport and routing, along with Artist communications. 

The Broadcast Engineer will also be responsible for audio within the broadcast system, which is built around Soundcraft Vi series, Digico SD series and Studer sound desks. 

Shure RF, Vislink RF cameras and Daktronics show control are also key component of the system.

The Video Gallery is used by the Channels Team, who are responsible for all social and online content, as well as the Stadium Production Team who are responsible for all in-bowl production and all digital content broadcast throughout stadium.

 

Key Responsibilities

 

  • Ownership of all maintenance activities, system upgrades and operational support of Broadcast software and hardware used within the Club..
  • Support a wide variety of Broadcast software and hardware including Ross Carbonite, Ross Xpression, Mira, Disguise media servers, Artist communications Riedel MediorNet, Live U, Telestream and other streaming solutions.
  • Operational support of the Video Gallery and all Broadcast technology during match / event days (including football, NFL, boxing, rugby, concerts and conference and events).
  • Support weekly live shows from the training centre, stadium and occasionally offsite.
  • Support pre and post-match Press Conferences
  • Responsibility for broadcast infrastructure used for Club channels including Twitch and social media CDNs such as Grabyo.
  • Lead broadcast projects and expansion across all Club locations
  • Document all processes and procedures required for all Broadcast activities including maintenance, operations support and system upgrades.
  • Work with organisations who are utilising the Stadium for non THFC events to plan and facilitate their broadcast requirements.
  • Document processes and requirement for each event, to ensure requirements are agreed and easily managed for repeat or return events.
  • Work with 3rd party suppliers in accordance with support contracts and warranties.
  • Use service desk software to effectively manage all support and service requests.
  • Behave as an ambassador of the IT / AV department at all times.
  • Comprehensive ability to troubleshoot a wide range of technology incidents and problems.
  • Escalating problems appropriately where necessary to senior IT / AV management.
  • Support of IPTV systems, Daktronics LED systems and other AV technology as required.
  • Manage all operational testing and pre-event checks of Broadcast equipment to prior to an event day.
  • Work closely with Stadium Production and Channels teams to deliver world class stadium wide and online content.
  • Work closely with the wider IT Team and Stadium Production teams to ensure that the broadcast technology is being utilised to its potential, offering recommendations on how the match day experience could be enhanced and processes improved.
  • Liaise with host broadcasters (local and international) on Matchdays and during in the build-up to events.
  • Managing software upgrades of broadcast technology in line with IT policy and procedures.
  • The broadcast team is bolstered by freelance operators on match days, but the house Broadcast Engineer will have overall ownership and responsibility of the system during matchdays, non-matchdays and for preventative and ad-hoc maintenance.   

Personal Attributes

 

  • Thinks ahead, generates ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done and delivers to high standards
  • Incredibly high attention to detail
  • Efficient and focused on continuous improvement
  • Confident communicator with strong inter-personal skills
  • Self-sufficient and motivated
  • A flexible attitude

Skills & Experience

 

  • Experienced engineer with a solid grounding in video and audio formats / transport
  • Live system experience  with Ross video products; ideally Carbonite, Xpression & Mira - Dashboard programming experience an advantage
  • Live system experience with Riedel MediorNet and Artist Comms
  • Live system experience of LiveU
  • Ability to fault find and resolve technical issues in time sensitive high-pressure situations. 
  • Must be able to work in a high pressure, fast-paced broadcast environment during Matchdays.  Adapting to production operators’ requirements and providing support to multiple requestors.
  • Comprehensive knowledge of encoding and compression standards
  • Ability to prioritise requests from multiple people during matchday operations.
  • Solid understanding of IP networking.
  • Competent with fibre patching, cleaning and fault finding
  • Competent with OB broadcast cabling, cleaning and fault finding 
  • Organised, tidy and attention to detail is vital, ensuring equipment is setup properly and neatly along with keeping equipment stocks organised and maintained
  • Proactive attitude to work, looking for and solving potential risks before they become problematic 

Closing: 20 Jan 2022