Senior Account Manager / Consultant

  • Seven League
  • United Kingdom
  • 05 Jan, 2022
Full time Account Management Leadership & Management

Job Description

The Role

Seven League is looking for a Senior Account Manager. The level of this position also carries the title of Consultant – reflecting Seven League’s two different types of service to our clients (our staff use agency job titles when working on agency accounts, and consultancy titles when working on consultancy accounts).

Job Description

Seven League is a fast-growing digital sports agency. The company was founded in 2011 and has since grown to over 50 full-time staff with additional associates in 14 European countries. Seven League is part of the Endeavor Group which is a global sports business and includes companies such as IMG, UFC and 160/90.

 

We have a wide range of clients, national and international, reaching all sectors of the sports business including the NFL, FIFA, Spurs, LCFC, the NBA, the NHL, Sport England and England Netball.

 

Seven League provides consultancy and agency services. We create and execute strategy, produce engaging content, run social media channels and can help clients deliver against their wider business objectives.

 

We build teams and select the best technology partners to improve the way digital is used to engage and inspire fans, build brand profile and generate revenue.

 

We are an agency is in a high growth phase, developing from a small UK business to a more structured and efficient global operation. It is a crucial period in the life of the business and an exciting time to introduce new talent to the team.

Requirements

Title: Senior Account Manager / Consultant

 

Reporting to: Senior Consultant / Account Director or Consulting Partner

 

We are looking for a passionate, hard-working and capable person to join us as a Senior Account Manager / Consultant.

 

This role will be wide-ranging and the candidate will need to react to the needs of the business and its clients – it may include tasks such as managing social media managers or writing and presenting digital strategies or briefing digital content production as well as working directly with our clients on a daily basis. It is possible that this person may be embedded with a client on behalf of Seven League as part of the role.

 

The right individual for this role will have a broad range of skills and will be looking for a varied role in which they will be challenged and grow rapidly by rising to those challenges. This individual will be a motivated self-starter with a high work rate and a thirst for knowledge.

 

Responsibilities would include a mix of the following:

 

- Presenting ideas, campaigns and strategies to clients of all levels

- Managing content production including working with graphic designers and video editors

- Briefing and managing social media community managers in multiple countries

- Social media and website content planning and evaluation including KPI tracking

- Creation of digital strategies based on solid analysis that transform sports organisations

- Determining and clarifying strategic and operational problems via consultation (e.g. running interviews and workshops)

- Analysing and interpreting research and stats to detect trends and create strategic and operational recommendations

- Identification of revenue growth, customer acquisition and retention opportunities and delivery of relevant recommendations

- Resource planning, project management and milestone tracking

- The creation of marketing campaigns including planning, basic SEO, asset production and paid media advertising (Facebook, Twitter and Google)

- Writing reports

- Understanding the latest digital trends, and reporting this back to the wider team and clients

- Working with all other personnel to develop and achieve the company’s overall strategic goals

- Contributing to business development of new and existing clients

- Being an ambassador for Seven League and the Mailman group, as well as IMG, and maintaining a professional approach at all times

 

Personal skills, education and training

 

Essential

 

- Extensive experience of digital (content, social media, marketing, commercial)

- Significant social media and/or website experience in a professional capacity with keen insight into best practice for businesses and brands

- Experience of content planning, production and publishing

- Excellent communication skills, both written and verbal including strong presentation skills

- Highly numerate with good experience of using spreadsheets to understand and manipulate data

- Advanced user of Microsoft Office, in particular statistical manipulation in Excel and creating PowerPoint presentations

- Organised and an ability to meet fixed deadlines

- A commitment to continual professional development of oneself and others

 

Desirable

 

- Experience using analytics platforms (Google, Facebook, Twitter)

- Experience of running social media channels or websites

- Understanding of marketing: research, campaign planning, audience segmentation, profiling and content targeting

- Experience, or a solid understanding, of Twitch as a platform

- Knowledge of Photoshop and/or video editing software

- Good understanding of the techniques of SEO and SEM

- Commercial sports rights experience for example valuing assets, selling rights or digital sponsorships

- Experience working in other markets specifically within Europe, the US and Asia

 

Personal

 

- Comfortable under pressure (presenting, running workshops, giving clients feedback etc.)

- Excellent administrative and organisational skills with the ability to prioritise, manage budgets and meet deadlines

- Demonstrable ability to learn new skills with a readiness to share those skills among other members of the team

- Strong initiative with a 'can do' attitude and willingness to be flexible in approach to achieve desired outcomes

- Enthusiasm for the opportunities presented by digital technology

- Hard-working, flexible and adaptable (sport, and therefore our work, often takes place at the weekend)

- Strong initiative with a 'can do' attitude

- Customer or client focused approach

- A passion for digital culture and sport

Accounts

The Candidate

The ideal candidate will possess a good combination of the following skills and attributes:

 

1. Solid experience in digital content, social media, marketing or commercial roles

2. A keen understanding of digital technologies, social media platforms, websites, apps and content production

3. Technically savvy and passionate about the latest digital trends and developments

4. Excellent analytical and problem solving skills

5. Excellent client facing skills or experience of working with a wide range of senior stakeholders within an organisation

6. A passion for sport and its ability to positively impact society

Benefits

Salary:  Commensurate based on experience

 

Holiday:  20 days (increasing by one day per year of service, to maximum 25 days)

 

Other benefits:

- Performance and salary review once a year

- Being in a challenging and high profile company with a great and growing reputation

- Working with leading global sports brands in an exciting growth sector and business