Security Guard - Day

  • Arsenal FC
  • London, UK
  • 17 Nov, 2021
Full time Premier League Stadia & Operations

Job Description

DEPARTMENT DESCRIPTION

Responsible for the preparation and running of Emirates Stadium and wider facilities at other locations for all events and functions. Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters and ensuring the safety and welfare of workers and users utilising the Queensland Road Sports Centre (QRSC).

JOB PURPOSE

To ensure the security of Emirates Stadium, retail outlets, The Community Hub, Highbury House office building, Youth Academy site at Hale End and the Training Ground at London Colney is upheld through providing a professional and efficient security service.

KEY RESPONSIBILITIES

  • Controlling access to Emirates Stadium and car park for staff, visitors and contractors
  • Keeping records of all people on Club sites up to date
  • Conduct searching of visitors, vehicles and areas as required
  • Act as an initial point of contact for people trying to access any of the Club's premises
  • Liaise with other members of staff regarding visitors and security issues
  • Assist with the opening of specific areas of Emirates Stadium, the Community Hub, Youth Academy site at Hale End and the Training Ground at London Colney ensuring the security of the buildings and wellbeing of all workers and customers using Club premises
  • Provide security to the retail outlets as required
  • Monitor the CCTV cameras and report any incidents
  • To be vigilant relating to security and terrorism threats and to report any suspicious behaviour
  • Assist with security at any of the Club's other premises where necessary
  • Report maintenance requirements to Stadium Management
  • Assist with emergency evacuations where required ensuring compliance with any Health & Safety, regulatory and statutory procedures
  • Cover other shift positions when required by the rota pattern
  • Ensure the Health and Safety of all staff, visitors and contractors is maintained
  • Handling any complaints escalated in a friendly and professional manner and owning complaints to the point of effective resolution where possible and within remit
  • Any other duties appropriate to the skills and experience of the position holder and which may be assigned to you by the Security Supervisor or any other member of management within Stadium Management and as may be required from time to time

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

  • This role requires a current, up to date and clear SIA door supervisor licence and SIA CCTV licence, which includes a standard Disclosure and Barring Service check
  • Must have achieved English and Maths GCSE grade C or above or equivalent

Specific Experience:

  • An understanding of major sporting events
  • Training in counter terrorism including project Griffin and Argus
  • Experience of working within an 'inner city' environment and familiar with handling the type of challenges that may be presented

Abilities/Skills/Knowledge:

  • Skilled communicator, both written and oral
  • Able to communicate with members of the public in a professional and effective manner
  • Flexible working attitude to ensure effective operations
  • Excellent team player with a flexible can do approach
  • Standard professional level IT skills
  • Smart appearance
  • Own transport would be advantageous

Hours of Work

You are required to work such hours as are reasonably necessary for the performance of your duties. Your normal shift pattern (day) will be 08:00 - 20:00 (one shift). The shift pattern works on an eight day cycle. You will work four consecutive 12 hour day shifts, which includes one hour unpaid break, followed by four consecutive day shifts 'off' (two of which will be designated 'call shifts). The call shifts are a standby arrangement to provide sufficient cover for annual leave or sickness absence. You may or may not be required to work the call shifts depending on whether cover is required. You are guaranteed to have at least two day shifts off in every eight day shift cycle. Your basic salary includes pay for your four normal shifts and pay at half rate for the additional two shifts in each cycle where you are on call. If you are called in on a call shift you will be paid overtime based on 11 hours at the single hourly pay rate. For the purposes of calculating overtime pay, your hourly rate will be calculated based on a 49 hour week.

Arsenal FC believes that diversity of background, skills and experience drives our success on and off the pitch. We encourage applications from women, disabled and black, Asian and mixed-heritage candidates. We are committed to the principle of equal opportunity for applicants and employees and aim to appoint on merit from a diverse talent pool.

 

 

Closing Date: 30/11/2021