Director, Group Sales

  • Richmond Kickers
  • Richmond, VA, USA
  • 15 Nov, 2021
Full time Business & Commercial Leadership & Management Sales

Job Description

The Richmond Kickers Pro Soccer Club, an independent USL League One team located in Richmond, VA, is actively seeking an experienced Director of Group Sales to accelerate growth amongst all group-related revenue streams as well as help curate a first-class matchday experience for all fans in attendance.  This role will be an integral part of the club’s management team and will report directly to the Chief Operating Officer. 
 
Primary Responsibilities:
  • Develop and implement a detailed sales strategy to maximize revenue in all group-related revenue streams, including group outings, fundraising, hospitality, and non-game day events. 
  • Lead, manage, train, and inspire a small team of sales executives to exceed weekly and monthly revenue and sales activity goals 
  • Foster relationships with existing clients and persistently prospect new business through cold-calling, face to face meetings, email marketing, networking events and community appearances
  • Provide exemplary customer service throughout the entire sales process and to all fans each matchday at City Stadium. 
  • Continually create and implement new ideas and programs that will produce exciting new opportunities for Richmond businesses, organizations, and community partners
  • Manage all group activities  and hospitality areas along with part-time staff relating to those areas each matchday
  • Manage sales activity and revenue through Zoho CRM and ProVenue (Tickets.com).   Produce weekly and monthly reports to track progress towards revenue goals 
  • Embody the club’s core purpose and principles and be an agent of positive change in the community every day.   Our core principles: 
    • SERVANT LEADERSHIP: THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS. WE WORK TOGETHER IN SERVICE OF GRAND AMBITIONS.
    • TRANSFORMATIONAL, NOT TRANSACTIONAL: BE AUTHENTIC, PRESENT, RESPECTFUL. 
    • EXCELLENCE: DO HIGH QUALITY WORK TO EARN TRUST. CONTRIBUTE TO A CULTURE OF INNOVATION AND COLLABORATION. 
    • PROGRESS: CONTINUALLY RE-IMAGINE THE ULTIMATE SOCCER EXPERIENCE, AND MAP A COURSE TO GET THERE.
  • Other duties as assigned by the Chief Operating Officer 

 
Qualifications: 
  • 5+ years of sales and management experience with a proven record of performance that consistently meets or exceeds sales goals and strategic objectives.
  • High proficiency in relationship building, relationship management and networking skills.
  • Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans.
  • An excellent communicator with outstanding work ethic and attention to detail.
  • Proficiency in Google applications and CRM systems. Experience with Zoho applications is a plus.
  • Experience managing a ticket operations platform.  Experience with ProVenue, Tickets.com and Fevo is a plus. 
  • Prior sports and entertainment industry experience is a plus, but not required
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays.
  • Bachelor’s Degree required

The Richmond Kickers Pro Soccer Club is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.