Hospitality Coordinator

  • Burnley FC
  • Burnley, UK
  • 09 Nov, 2021
Full time Coordinator Hospitality Premier League

Job Description

Job vacancy: Hospitality Coordinator

Remuneration + benefits: • £Competitive

• 28 days holidays (including bank holidays)

• Long service holidays

• Free parking

• Subsidised gym membership

Contract type: Full time: 35 hours per week, usually Monday to Friday 9am until 5pm. However, you will be expected to work all home matchdays.

Location: Turf Moor, Harry Potts Way, Burnley, BB10 4BX

Closing date: Monday 6th December 2021. However, should an adequate number of applications be received prior to the closing date, Burnley FC reserve right to remove this advert.

About us
Burnley Football Club is an established Premier League club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.

The role
An exciting opportunity has become available for a proactive, organised and experienced Hospitality Coordinator at a pivotal time of transition and change for Burnley Football Club.

This role would suit an Events Management graduate with administration experience or someone with previous experience in coordinating events.

Role expectations
Reporting to the Hospitality Sales Manager, the Hospitality Coordinator will be expected to:

  • Effectively coordinate all matchday and non-matchday bookings and communicate in an orderly manner through to the Operations team
  • Carry out efficient administration duties for the matchday day and non-matchday hospitality function
  • Work with our events and ticketing IT systems
  • Answer incoming calls to the department and maximise all enquiries, either by passing to the sales team or managing the enquiry personally
  • Build and maintain effective and professional relationships
  • Work closely with other team members, offering support and assistance when possible
  • Give general department support to ensure that all systems and processes are well maintained and operational
  • Be able to work flexible hours including evening and weekend match days where the role of the job requires
  • Promote the Burnley Football Club brand and ethos in a professional, strong and positive manner
  • Hold a commitment to equality and diversity in the workplace and a willingness to undertake all relevant equality and diversity training.

An ideal candidate will have;


  • Experience of coordinating events
  • Strong administration skills
  • Excellent IT skills
  • Confident communication skills.


  • Degree in Events Management
  • Experience of coordinating large scale events.

Burnley Football Club are committed to safeguarding children and young people and is an equal opportunities employer and welcomes applications from all sections of the community. Successful applicants will be subject to an Enhanced Criminal Record Check (DBS) which will be paid for by the employer.

*Please note that due to the number of applications we receive, only candidates selected for interview will be notified.