Museum Tour Guide (Casual Contract)

  • Wolverhampton Wanderers FC
  • Wolverhampton, UK
  • 13 Oct, 2021
Casual Customer Service Hospitality Premier League Stadia & Operations

Job Description

Job purpose

To assist and support the Museum & Stadium Tour Manager in ensuring that the visitor experience at Wolves Museum is of high quality. To provide educational yet entertaining tours of the Museum, Molineux Stadium or any other areas of interest within the club.

 

Key responsibilities

• Conduct guided tours of both the Wolves Museum and Molineux Stadium

• Communicating facts and anecdotes related to Wolves and its rich history

• Being able to field guest questions and be able to assist with enquiries.

• Monitoring guest safety

• To gather feedback from customers and report to Museum & Stadium Tour Manager

 

General responsibilities

• Complying with the club’s policies and Health & Safety procedures

• Promote the club’s values

• Consistently work towards championing diversity & equality within the club

• Undertake any such tasks that may be reasonably expected

• Maintain professional conduct at all times

 

Key relationships

• Museum & Stadium Tour Manager

• General Public

• Museum Hosts

 

Closing Date - Sunday 24th October, 5pm