Location: St Mary’s Stadium, Southampton
Hours: 20 hours p/w Core hours 1000-1600, flexible on start and finish times if required.
Contract Type: Permanent
Hybrid Working Option: Yes (40% home working)
What will you be doing?
You’ll be working closely with the Supporter Services Manager and be responsible for the supporting the department by assisting with administrative duties and providing the highest quality customer service to all supporters who contact the Club and on match days.
You’ll be based at St Mary’s Stadium, or what we like to call ‘The Heart of Southampton’, in the city centre, just a 20-minute walk from the train station or if you’re a driver there’s free parking!
This role is for 20 hours per week which will involve working on match days as and when required by management, and we are flexible on what start and finish times you require during non-match days. There is also the option for flexible home-working a few days a week to ensure you get the balance you need to get the job done.
Is this you?
If you have previous experience in a customer service role, have a proactive and friendly personality, and excellent IT skills, then you’re the person we’re looking for. You’re great at communicating to everyone and definitely a people person! You like to be organised and have a good eye for detail.
How this benefits you…
If you are successful, you can look forward to a healthy benefits package;
Access to x1 free match tickets for every home league game.
Pro rata equivalent of 25 days’ holiday per year.
Contributory Pension Scheme.
Incentivised Private Medical Insurance Scheme.
Child Care Vouchers.
Worldwide Travel Insurance.
Free onsite parking.
Discounted Southampton Football Club merchandise.
How can I apply?
Very easy. Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.
The closing date for applications is Wednesday 27th October.
*We reserve the right to close this vacancy early, if a high volume of applicants are received.*
Southampton Football Club is part of St. Mary’s Football Group, which also includes the affiliated registered charity – the Saints Foundation.
We as a Group compete as a Premier League club at the highest level of professional football with a culture which promotes respect, unity, aspiration, innovation and discipline – this is The Southampton Way.
We look for people with integrity, compassion and support for those around them; people who take pride in what they do with an honest approach, who embrace a challenge while also being accountable for their decisions; people who have the energy and passion to bring an innovative approach to their role and strive to be different from the rest; people with the aspiration to lead the way and become an example to others.
Within the walls of St. Mary’s Stadium, Staplewood Campus, the Bath Academy and our other sites and development centers across the South of England, you’ll be given the platform to work in a vibrant, intelligent and challenging environment with the potential to develop and become the best at what you do.
We don’t stand still, we are constantly moving forward.