Supporter Services Administration Assistant

  • Southampton FC
  • Southampton, UK
  • 12 Oct, 2021
Part time Administration Customer Service Entry Level

Job Description

Supporter Services Administration Assistant

Location: St Mary’s Stadium, Southampton

Hours: 20 hours p/w Core hours 1000-1600, flexible on start and finish times if required.

Contract Type: Permanent

Hybrid Working Option: Yes (40% home working)

What will you be doing?

You’ll be working closely with the Supporter Services Manager and be responsible for the supporting the department by assisting with administrative duties and providing the highest quality customer service to all supporters who contact the Club and on match days.

You’ll be based at St Mary’s Stadium, or what we like to call ‘The Heart of Southampton’, in the city centre, just a 20-minute walk from the train station or if you’re a driver there’s free parking!

This role is for 20 hours per week which will involve working on match days as and when required by management, and we are flexible on what start and finish times you require during non-match days. There is also the option for flexible home-working a few days a week to ensure you get the balance you need to get the job done.

Is this you?

If you have previous experience in a customer service role, have a proactive and friendly personality, and excellent IT skills, then you’re the person we’re looking for. You’re great at communicating to everyone and definitely a people person! You like to be organised and have a good eye for detail.

How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

  • Access to x1 free match tickets for every home league game.

  • Pro rata equivalent of 25 days’ holiday per year.

  • Contributory Pension Scheme.

  • Incentivised Private Medical Insurance Scheme.

  • Child Care Vouchers.

  • Worldwide Travel Insurance.

  • Free onsite parking.

  • Discounted Southampton Football Club merchandise.

How can I apply?

Very easy. Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is Wednesday 27th October.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*