Ticket Operations Internship

  • Indy Eleven
  • Indianapolis, IN, USA
  • 12 Oct, 2021
Intern Customer Service Entry Level Sales Stadia & Operations Ticketing

Job Description

Indy Eleven internships are available for course credit only.  Interns are provided a paid monthly parking stipend but are otherwise unpaid.  Positions are less than 30 hours per week but will depend on the number of hours needed to complete course credit.  Work schedules will be set at the beginning of the internship.

Ticket Operations Internship
Indy Eleven is seeking an experienced and organized individual for its Ticket Operations Intern within the growing professional soccer team’s front office. This position will report directly to the Ticket Operations Coordinator and other Department Heads when pertinent.
Primary responsibilities for this position will include, but are not limited to:
  • Administration of Ticketmaster Archtics/Salesforce CRM/other ticketing systems
  • Servicing accounts through ticket exchanges, printing, and fulfilling ticket orders
  • Providing top-notch customer service to fans
  • Compiling reports for ticket sales
  • Assist with operation of ticket office on gamedays
  • Prospecting new areas and businesses to target for ticket sales
  • Creating professional proposals that meet the needs of potential prospects
  • Schedule to answer phones at Indy Eleven front desk
  • Assist in Community Relations functions and appearances\
Qualifications for the position include:
  • Experience in sales and sports preferred
  • Effective communication, customer service, and interpersonal skills
  • Knowledge of Microsoft Outlook and Excel
  • Passion for soccer preferred
  • Goal oriented
  • Knowledge of Central Indiana and its soccer community is a plus
  • Able to work with management and a diverse team of people

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.