Constituent Relations Manager

  • U.S. Soccer
  • Washington D.C., DC, USA
  • 07 Oct, 2021
Full time Leadership & Management

Job Description


The U.S. Soccer Foundation helps young people embrace an active and healthy lifestyle and cultivates critical life skills through soccer. The Foundation’s programs are the national model for sports-based youth development in underserved communities. Since its founding in 1994, the Foundation has impacted thousands of children through its cost-effective, high-impact initiatives, which offer safe environments where kids and communities thrive. For more information, visit The Foundation’s headquarters are located in Washington, D.C.


About the Role:


The Constituent Relations Manager is responsible for managing the stewardship efforts and events for the Foundation’s constituents, such as individual donors, corporate partners, dignitaries, and others. We are seeking a team member with a solid foundation of success in building strong engagement amongst diverse constituent groups in a mission-driven environment. This role is responsible for partnerships and relationships to support our impact, visibility, and financial resources. The Constituent Relations Manager is a major contributor to the Revenue team and will work effectively across departments to ensure high-quality events, meetings, clear communication, and effective stewardship. They will develop new and creative storytelling opportunities to communicate our impact to our constituents and support national and local stakeholder groups successfully advocate for the Foundation.


About the Team:

At the U.S. Soccer Foundation, the Revenue department supports the mission and vision of the organization through the engagement, cultivation, solicitation, and stewardship of donors, corporate partners, and foundations. The department oversees the entire development enterprise, unifying all elements of the fundraising operation, driving innovation and outreach across multiple channels, maximizing impact, and achieving significant, sustained revenue growth.


Key Responsibilities:

  • Executes a comprehensive donor and partner engagement and stewardship plan and calendar to include relationship management and special events for all Foundation donor and influencer constituencies.
  • Measures and reports on results of constituent engagement and stewardship programs.
  • Serves as liaison to key constituents through correspondence, including welcome packets, level changes, and other activation and gratitude correspondence.
  • Plans and executes, in collaboration with leadership, special events, and projects to engage, recognize, cultivate and steward donors.
  • Makes regular stewardship calls to constituents as part of the overall cultivation and stewardship plan.
  • Coordinates the annual stewardship reporting of funds and other stewardship materials.
  • Synthesizes programmatic outputs and impact to package creatively for donor outreach, annual appeals, special campaigns, event invitations, and a variety of audiences across sectors and geographies.
  • Manages engagement, meetings, and events for Foundation’s regional Leadership Councils, the Young Professionals Council, and other constituent groups.
  • Prepare pre-meeting briefings for Foundation executives and senior leaders.
  • Performs other duties as assigned.


About You:


  • Bachelor’s degree or equivalent experience required with at least 5 years of work experience in customer, partner, or donor relations.
  • Self-motivated team player.
  • Demonstrated abilities in event and meeting coordination or equivalent professional experience.
  • Excellent written, oral and interpersonal skills and ability to interact with executive leaders and influencers. 
  • Excellent organizational and time management skills. 
  • Advanced computer skills (Salesforce preferred) and expertise in Microsoft Office. 
  • Passion for the vision and mission of the U.S. Soccer Foundation.  A strong interest in sports-based youth development is a plus.
  • Commitment to high ethical standards. 
  • Detail-oriented and timely with all communications, files, and documentation.
  • Results-driven to accomplish individual and team goals.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • The ability to travel on behalf of the U.S. Soccer Foundation.
  • Willingness and ability to work nights, weekends, and holidays as required


The U.S. Soccer Foundation isn’t a typical organization, and the right candidate for this role isn’t typical either. The ideal candidate is looking for opportunities to improve themselves and the organization. We want go-getters. We want candidates with high expectations for themselves, hungry for the next opportunity to learn and grow.


The U.S. Soccer Foundation is located in Washington, DC, Remote candidates will be considered.