Christmas Retail Assistant

  • Brighton & Hove Albion FC
  • Brighton, UK
  • 05 Oct, 2021
Part time Customer Service Premier League Retail Sales

Job Description

Job Title: Christmas Retail Assistant
Employer: Brighton and Hove Albion Football Club
Salary: £9.50 per hour
Positions: 4
Location: Based at either Churchill Square, Brighton and American Express Community Stadium, Brighton
Hours: 9am - 7pm four days a week to include some evenings, weekends and public holidays
Job Type: Hourly paid, fix-term until 31st December 2021. Opportunity to continue working matchdays in 2022.
Deadline Day: 17th October 2021.
Who are Brighton and Hove Albion Football Club?
Brighton and Hove Albion Football Club are proud that our elite teams compete at the highest level of football in England, those being the Premier League, and the Women's Super League. Our home; the spectacular 30,000+ seater American Express Community Stadium hosts in the most parts, our Premier League journey whereas Broadfield Stadium, with a capacity of over 6,000, hosts mainly, our Women's Super League journey. We are thrilled to have our two elite teams competing in the very top respective divisions of English football.
The job
Brighton & Hove Albion are recruiting for 4 Christmas Retail Assistants to come and join the team and work at either our pop-up shop in Churchill Square, Brighton or American Express Community Stadium, Brighton. We want to create legendary experiences for every guest or fan that enters our shops, and we do this with our energetic and passionate retail team. 
What does the day to day look like?
It will be your responsibility to provide excellent customer service and to deal with general enquiries from customers. Part of the role will also include replenishing stock, processing payments and providing advice on products and upselling over the Christmas period.  
What we need
We need someone who can deliver the highest level of customer service to ensure our customers have a great customer experience. The successful candidate must have previous experience and knowledge of working within a retail store and it would be beneficial to also have experience of cash handling.
Our values
Values play a pivotal role in the success of the Club. Our values aren¿t just a list of words we expect our people to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors, in fact, with anyone who interacts in anyway with our brand. Each year we hold the TEAM Brighton awards where peer to peer nominations are recorded. Those with the most nominations take away awards for their commitment to the TEAM Brighton value. 
Our values are:
  • Treat People Well
  • Exceed Expectations
  • Aim High, Never Give Up
  • Act with Integrity
  • Make it Special
What is in it for you?
In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but not limited to:
  • Free parking near site (when based at stadium)
  • Local travel discounts
  • Discounts at the Club¿s superstore and website
  • Club pension scheme (if eligible)
  • Discounts and benefits for local businesses
Disability Confident 
Brighton and Hove Albion Football Club are proud to be a disability confident employer who are committed to supporting candidates with disabilities throughout our recruitment and selection process. If you require any reasonable adjustments to support your application, please do not hesitate to get in touch with a member of our People and Culture team. 
Equality Statement
Brighton & Hove Albion Football Club celebrates and values the diversity brought by employees, potential employees, casual workers, potential casual workers, players, potential players, applicants, supporters, participants on community programmes and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. 
Safeguarding Statement 
Brighton & Hove Albion Football Club and Albion in the Community are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to share this commitment.