Team Services Facilities Manager - New Zealand (Auckland, NZ)

  • FIFA
  • 15 Sep, 2021

Job Description

If you are a seasoned Team Services Facilities professional interested in a once-in-a-lifetime job in the sports industry, this is your chance. We are looking for someone to lead and strengthen the team in charge of organizing the biggest women’s sporting event in the world: the FIFA Women’s World Cup Australia & New Zealand 2023™.

To ensure the successful operational delivery of the ninth edition of this competition, we have set up a local events team. Its aim is to improve the experience of over 1.1 billion people watching the FIFA Women’s World Cup™, by delivering innovative solutions across all operational areas.


We are currently looking to recruit our

Team Services Facilities Manager – New Zealand


Job responsibilities

As Team Services Facilities Manager, reporting to the Team Services Senior Manager you will be responsible for ensuring the operational delivery for the FIFA Women’s World Cup 2023 in New Zealand.

Under the guidance of the Team Services Senior Manager, you will be responsible to oversee the overall planning and operations of the Team Base Camp Training Sites / Hotels, Venue Specific Training Sites / Hotels and Referee’s facilities in the respective host country, i.e. New Zealand. You will work in collaboration with other departments to ensure successful operational delivery of the training sites and team specific planning at the team hotels.


Job duties

Your role as Team Services Facilities Manager includes the following responsibilities:

  • Liaising with the Training Site Infrastructure Manager and the Accommodation Manager around the operational planning and tournament time delivery of the VSTS/H and TBCTS/H to ensure the participating teams and referees have a seamless experience
  • Ensuring appropriate contracting of all team and referee hotels & training sites alongside Accommodation and Operations departments
  • Leading cross-functional interaction with all departments and other key stakeholders (Host Cities, football clubs/federations, Training Site Authorities, hotels, ancillary facilities) involved in operations across all team and referee facilities
  • Working with the Training Site Infrastructure Manager, oversee the provision of the infrastructure and training site management / maintenance progress including the procurement, delivery and storage of the training site and field of play equipment
  • Contributing to the development of the Team Base Camp brochure with provision of relevant information, ensuring it is always accurate and up to date
  • Preparing, coordinating and accompanying teams and other parties (i.e. FIFA) on venue inspection visits
  • Involved in the Team Base Camp operational planning work (site operation, health & safety, risk, compliance etc) representing Team Services
  • Alongside the Training Site Infrastructure Manager and Accommodation Manager, preparing maps and drawings of the training sites and hotels to define team specific areas
  • Leading preparation and implementation of readiness/simulation exercises at all venues with all departments involved​
  • Representing Team Services at all facilities meetings and inspections
  • Closely monitoring the readiness and delivery of training sites and hotels before the beginning of the exclusive period


Qualifications & experience

You will have at least four years of sports event management experience at an international level and minimum 2-3 years either in facility management or project management. You will also have well-founded knowledge of international football and in-depth understanding of event project management processes You will have a proven track record in planning and managing complex projects. An understanding of the local culture in the Host Country i.e. New Zealand will be highly regarded.



This position requires a person to have motivational leadership, effective negotiation and excellent communication skills, positive relationship-management, strong IT knowledge and MS office experience. Ability to cope in a demanding and changing environment and able to work well with people of diverse background, culture and ethnicity.


What we offer

Working at the FIFA Women’s World Cup Australia & New Zealand 2023 is more than a job; it is a calling to create a better world through the power of football.

As part of the FIFA family, you will be working with highly motivated colleagues within a dynamic and diverse team. Employment is offered until September 2023.


How to apply

If you think you would be a good fit and are keen to work for an exciting and truly international organisation, we would love to hear from you. To apply, you should submit your application in English (motivation letter, CV, diplomas and reference letters) through our online application portal. Please only submit your applications through the portal, we cannot review applications submitted by email or post. Applicants will be required to provide proof of right to work within the host countries.


Closing Date: 30th September, 2021