Venue Channel Manager - PPC and Paid Social

  • Manchester United FC
  • Manchester, UK
  • 09 Sep, 2021
Full time Media Premier League Sales Social Media Technology Ticketing

Job Description

The main purpose of the role is to drive incremental and relevant traffic into the Venue Ticketing e-commerce funnel, through pay per click and paid social channels.  This is a specialist performance marketing role to optimise PPC and Social Media accounts to increase impression share, click-throughs, and quality score whilst reducing cost of sale.

The Role:

  • To meet agreed KPIs including revenue and ROAS targets.
  • To work closely with the Venue HOs, ticketing product owners and SMEs to improve the digital fan journey and conversion rate for PPC and paid social.
  • To create and implement a rigorous testing strategy across all appropriate areas within the accounts.
  • Continuously look for ways to automate, optimise and improve efficiency across the accounts.
  • To work with the media team to ensure consistency of approach and alignment of campaigns across the group.
  • To deliver daily, weekly, and monthly reports on key metrics and KPIs, recommending improvements where appropriate.
  • Analyse and interpret data to identify key opportunities.
  • To monitor and report on competitor activity.
  • To work alongside SeatGeek tech teams to ensure the correct tagging and conversion tracking is implemented.
  • To identify opportunities across all paid media to drive revenue growth.

The Person:

  • A minimum of 5 years’ experience, leading, planning and delivery of digital paid media campaigns and continuous optimisation of performance.
  • Bachelor’s degree or equivalent.
  • Excellent knowledge of digital paid media channels, media buying and compelling growth techniques with a target driven approach.
  • A strong understanding of tools and techniques used in marketing and audience planning.
  • Excellent understanding of paid media, social and video for growing and engaging digital audiences.
  • Ability to lead and analyse performance, using data, insights, and analytics to identify opportunities and anticipate any issues that lead to lack of performance.
  • Strong knowledge of paid media platforms, analytics and AI tools.
  • Strong understanding of attribution modelling across the full marketing funnel.
  • Excellent budgetary skills,  demonstrating efficiency of spend and effectiveness.
  • Ability to write a strong creative brief and effectively critique creative output.
  • First class project management skills and ability to lead campaigns.
  • Experience working with content / editorial, CRM, SEO and Analytics teams.
  • Strong communication skills, with the ability to work collaboratively with key stakeholders across a fast moving, multi-faceted organisation.
  • Expertise in performance monitoring / tracking and budget management.
  • An innovative thinker who is able to work flexibly and adapt to changing business priorities.
  • Experience of the Sport industry - desirable

MUFC Limited is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our workplace.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.

MUFC positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact to make a request; we are here to help.