Account Executive

  • New Mexico United
  • Albuquerque, NM, USA
  • 05 Sep, 2021
Full time Account Management Sales

Job Description

Department: Revenue/Operations
Reports To: Chief Revenue Officer
 
Position Summary/Objective:
Under the leadership of the Chief Revenue Officer, the Ticket Sales Account Executive is responsible for selling all of New Mexico United’s ticket packages including full seasons, partial plans, groups and other packages.

Key Responsibilities:
  • Responsible for producing the maximum revenue for New Mexico United through the sale of tickets and ticket packages.
  • Knowledgeable in all ticket product lines including season plans, partial plans, group sales and premium seating packages.
  • Full participation in widespread inbound/outbound call campaigns.=
  • Minimum of 70 phone calls per day.
  • Minimum of 60 minutes of talk time a day. 
  • Must use the CRM system daily to track all sales, meetings, conversations and updates.
  • Responsible for in-stadium and outside face-to-face sales presentations to create sales opportunities.
  • Responsible for managing and servicing assigned accounts to up-sell and renew on an annual basis.
  • Proficient in researching and creating new sales opportunities to increase revenue.
  • May be required to work outside sales events in addition to all home games for promoting sales packages through tabling, promotions, and invitations to games.
  • Responsible for follow up phone campaigns involving direct marketing efforts.
  • Meet or exceed all established activity and sales goals.
  • Active involvement in sales or business organizations including (but not limited to) Chambers of Commerce, Sales and Marketing Executive organizations and other networking associations.

Qualifications:
  • Bachelor's degree from an accredited College or University or equivalent industry experience
  • 1-2 years of sales experience with a sports team, stadium, arena, or public assembly facility 
  • Proficiency with Excel and other Microsoft Office applications required
  • Knowledge of ticketing and CRM systems
  • Excellent written and verbal communication skills
  • Ability to perform under pressure and deadlines to meet goals 
  • Effective time management skills
  • Team oriented and self-motivated
  • Natural assertive style and positive attitude
  • Superior presentation skills
  • Bilingual Spanish Speaker is a plus
  • Strong attention to detail, organization, and project coordination skills
  • Ability to work long, irregular hours as dictated by scheduling
  • Available to work evenings and weekend events when necessary
  • Able to take feedback in a positive manner and welcome sales training sessions from supervisor