Ticket Sales Account Executive

  • Greenville Triumph SC
  • Greenville, SC, USA
  • 05 Sep, 2021
Full time Account Management Sales Ticketing

Job Description

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Summary, General Function of Job:
Under direct supervision of Director of Ticketing and CRO – the GTSC Account Executive is responsible for actively selling new season tickets, group, themed single game packages, & STM renewals.  The ticket sales packages offered are driven by the specific campaign.  Meeting criteria such as:  outbound call volume, sales revenue, and face to face meetings (or zoom meetings) are critical in this role.  Responsibilities may include events within 30 miles of GTSC Headquarters.  You may be asked to carry boxes that weigh 5-30 lbs. in weight, working trade shows or GTSC booth at local non-profit events throughout Upstate South Carolina.
This position will actively sell the following products:  A full cart of products (Premium on-field VIP seating, Corporate hospitality areas, general full season tickets, half season, flex tickets, group, and single game themed packaged for Greenville Triumph Soccer Club).
List of Key Activities:
  • Identify new business opportunities
  • General sales leads to facility the maximum number of sales and revenue
  • Prospect, qualify and close leads over the phone or in face-to-face appointments at Greenville Triumph HQ downtown Greenville, Soccer Stadium – LEC or off campus with prospect
  • Responsible for establishing a relationship with individual game buyers and other fans of Greenville Triumph to generate new business
  • Meet or exceed daily call minimums
  • Build relationships with current clients ensuring high renewal rates
  • Maintain electronic account records for the upkeep of customer relationship management database
  • Work within a team environment to achieve common department goals
  • Provide excellent customer care and quality service to our customers
  • Organize and be the point of contact for meet-and-greet with pregame VIP’s (pregame and post-game on field)
  • Join professional associations, attend networking events, and gain awareness of our product/competition in the local business community
  • Meet or exceed weekly, monthly, and long-term sales goals in the areas of season ticket sales, group, and individual game themed packages.
  • Assist the intern and part-time program with oversight, guidance, and mentoring
  • Assist in maintaining updated contact information and data in ticketing/CRM system
  • Responsible for accurate and appropriate handling of cash, checks, credit cards and tickets; will work with Director of Ticketing with depositing of revenue if applicable
  • Creativity, outside-of-the box thinking are essential for success
  • Other duties as assigned

Minimum Qualifications:
  • Bachelor’s Degree in related field and two years of related experience; or any equivalent combination of education, training, and experience.
  • 1-2 years’ experience working with ticket sales
  • Understand the functions of CRM and daily use
  • Ability to use Microsoft Office and programs
  • Desire for a career in professional sports sales
Knowledge, Skills and Abilities required for successful performance:
  • 1-2 years of Ticketing Sales experience, strong interpersonal and communication skills.  
  • Must have knowledge of Professional or NCAA Sports Landscape.