Match Day Operations Staff

  • New York City FC
  • New York, NY, USA
  • 01 Sep, 2021
Matchday Customer Service Entry Level Hospitality Stadia & Operations

Job Description

JOB TITLE:  Match Day Operations Staff
DEPARTMENT:  Stadium Operations
REPORTING TO:  Manager, Operations
LOCATION:  New York, NY

POSITION OVERVIEW:
The Match Day Operations Staff will be responsible for setup and breakdown of all soccer elements for NYCFC home matches. Operations Staff will be directly responsible for the stadium conversion in multiples venues. In addition to home games, it is common to have working dates leading up to MATCH DAY (MD-1, MD-2). This part time position requires a substantial amount of physical labor, with exposure to an outdoor working environment, in sometimes harsh weather conditions. This position will work closely with the Manager of Operations to maintain and improve all operational procedures, practices, and planning. It is the expectation that staff members will be available for all 2021 home matches, with the MLS regular season schedule running from March until November, with MLS Cup in December. Select dates outside of the regular season may also be required.
 
WHAT YOU’LL DO:
  • Install and remove all temporary signage for NYCFC matches
  • Setup and breakdown team, staff, auxiliary and referee locker rooms 
  • Mount and remove field level elements (static field boards, team benches, pitch side seating, field level suites, etc.)
  • Setup and breakdown of all field equipment, barricades, stanchions, etc.
  • Help maintain an efficient, clean, and orderly storage system 
  • Work with Operations Team to maintain an accurate inventory of all items and equipment
  • Install and remove club space elements, suite decor and support the distribution of giveaway items
  • Serve as a liaison to various league and club constituents (visiting teams, referees, supporter’s groups, partners, etc.)
  • Load/unload storage trailers, ensuring proper work habits are practiced to safely and efficiently accomplish goals
  • Other duties and tasks as assigned

WHAT YOU’LL BRING:
  • 1-2 years’ experience in events and/or game day operations
  • Ability to lift 75+ pounds and perform heavy manual labor over the course of a full event day (8-16 hour days)
  • Must be able to work outdoors in varying weather conditions (heat, cold, rain, etc.)
  • Experience showing the professionalism expected around pro athletes/teams and a professional sports environment 
  • Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions
  • Must work well in team environment
  • Capable of taking direction and individually executing various tasks and assignments
  • Successful candidates will be personable, dependable, trustworthy and possess strong interpersonal skills
  • High level of organization and attention to detail
  • Motivated and willing to work flexible schedule which includes long days, weekends, holidays and non-traditional hours
  • Working soccer knowledge and understanding of the game is a plus, but not a requirement
  • Bilingual (Spanish) speaker a plus, not required

ADDITIONAL REQUIREMENTS:
  • Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
  • New York City Football Club requires a COVID-19 vaccination as a condition of employment, subject to exception under applicable law 
 
NEW YORK CITY FOOTBALL CLUB OVERVIEW:
At New York City FC, we are in a mission to build this City into one of the soccer capitals of the world.  The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City.

The Club consistently finishes at the top of the Eastern Conference and qualified for the 2020 Concacaf Champions League.  The games are broadcast locally through YES Network with national television coverage through ESPN, Fox and Univision. New York City FC ranks in the top five of key commercial categories for Major League Soccer franchises: season tickets, attendance, gate receipts, partnerships and retail merchandise sales. The franchise’s social media platforms are already in the top two most-followed in MLS for Instagram, Twitter and Facebook.  For more information, please visit: https://www.nycfc.com/ 

New York City FC is also one of ten clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Sichuan Jiuniu FC, Mumbai City FC, Lommel SK and Espérance Sportive Troyes AC among its sister clubs.
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.