Part-Time Premium Services Representative

  • New York Red Bulls
  • Harrison, NJ, USA
  • 20 Jul, 2021
Part time Account Management Business & Commercial Customer Service Sales

Job Description

About the New York Red Bulls
The New York Red Bulls are one of 27 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

Purpose of this Job
Premium Services Representatives are the face of The New York Red Bulls and Red Bull Arena. They provide game day customer service to all guests including our premium members and partners. As a Premium Services Representative, you should always be able to provide accurate information about the arena, have a natural sense of empathy, and express an inner desire to help others have a more positive experience. You will assist fans in all ways possible. Together we will champion the goal of providing the best game day experience in the New York Tri-State area!

What you'll do
  • Engage with fans and provide accurate information about the New York Red Bulls and Red Bull Arena
  • Provide a high level of customer service
  • Problem-solve by effectively communicating with guests
  • Have high energy when engaging fans
  • Present a neat and tidy appearance while following our uniform standards
  • Welcome and acknowledge all guests, scan tickets, apply designated wristbands/credentials all in a timely, efficient and professional manner

Who you are
  • Must be at least 18 years of age or older
  • Flexible; you will work unusual hours including nights, weekends, and some holidays
  • A commitment to our 2021 Season Schedule (www.newyorkredbulls.com/schedule)
  • Will endure seasonal temperatures as working conditions require some outdoor work

As a part-time employee of the Company, you will not be eligible for Company-sponsored benefits or paid vacation.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.