Systems and Technology Manager

  • Premier League
  • London, UK
  • 10 Jun, 2021
Full time Leadership & Management Premier League Technology

Job Description

The Premier League leads the development and implementation of the Elite Player Performance Plan (‘EPPP’), the long-term strategy designed to create the world’s leading youth development system. With the collaboration of Clubs, the EFL, the Football Association and other stakeholders, the EPPP aims to provide outstanding learning environments that produce more and better home-grown players and positive development outcomes for all. 

To support this, the Premier League is looking to appoint a Systems and Technology Manager to lead on the continued improvement of existing services and drive innovation and development through new projects. The successful candidate will have a demonstrable track record for implementing and managing new systems and processes, a proven ability to communicate effectively with different stakeholders and be comfortable working independently in a dynamic environment.

Key responsibilities

The role is responsible for managing the ongoing enhancement of key Club-facing services that support good practice operations as well as elite player development. The role sits within the Premier League Youth Department and involves working closely with the different Premier League functions of Elite Performance, Education, Games Programme, Player Care, Coaching, Business Intelligence, IT and Football Operations, as well as the Professional Game Academy Audit Company (PGAAC).
Existing services fundamental to the role include:
  • COVID-19 related projects such as Clinical Passports and Club Testing Management System - Tools to support the implementation of Premier League COVID-19 protocols for the safety of Players and Staff.
  • The Performance Management Application (PMA) - An online tool developed and provided to Clubs by the Premier League to support the recording, monitoring and analysis of academy information. The PMA allows clubs to share and benchmark performance through integration with system-wide analysis projects such as the Academy Injury Surveillance Study and National Fitness Testing project. 
  • The Player Performance Clock - An online record of player progression available to Players and Parents displaying multidisciplinary information. 
  • The Player Recognition System (PRS) - A service maintained by the Premier League and EFL to ensure each registered Academy Player is provided with their own identification for use across the Academy Games Programme fixtures and events. 
  • The Staff Registration System (SRS) – An online system facilitating the registration of all academy and first team staff across the Professional Game and providing key data on the current and future requirements of the Football Workforce. 
  • The Player App - A bespoke communications app available to Premier League First Team and Academy Players to access wellbeing and welfare resources and support services. 
  • The Learning Management System (LMS) – Digital Learning platform to support the Academy Player Education provision and the development of Club staff

Below are the key areas that the role holder is responsible for.  KPIs / targets / objectives for individuals within the role will be set in relation to these areas:
  •  Lead the enhancements to existing services including all aspects of ongoing requirements gathering, consultation, planning, testing and rollout.
  •  Design, plan and manage new projects as required.
  •  Support planned developments to related department projects such as the injury surveillance study, national benchmark fitness testing and growth and maturation.
  •  Support the design, development and management of the Player App ensuring Academy Players and parents can access appropriately. 
  •  Support Football department staff with the implementation and handover of the SRS.
  •  Work collaboratively with other areas of the Premier League to optimise the use of available data within different services.
  •  Provide systems expertise to help clubs maximise value and manage implementation efficiently and effectively. 
  •  Maximise user engagement and confidence internally and across all user groups through identification of development/training opportunities.
  •  Ensure a Club perspective is maintained through good relationships with Club staff.
  •  Manage suppliers effectively to ensure they can deliver stakeholder requirements to parameters as agreed. This includes Club support provisions in place.
  •  Analyse projects success and areas for improvement through recording of appropriate management information.
  •  Develop and maintain relationships with key internal staff to understand business requirements.

Requirements for the role

  • Solution-focused project manager with strong track record of delivering complex projects to time, cost and quality requirements.
  • Background in designing and implementing systems and processes that meet user requirements. Particularly in the context of elite sport.
  • Organised and meticulous with a strong motivation to deliver all work to a high standard.
  • Demonstrable ability to prioritise and allocate time effectively across multiple work streams.
  • An understanding of the EPPP and the operations of a sports organisation.
  • Ability to communicate in an engaging and inspiring way when working with project teams, senior staff and clubs.
  • Can choose effectively when to lead, facilitate or support meetings where required.
  • High level emotional intelligence and interpersonal skills with the ability to manage stakeholder relationships appropriately.
Nice-to-haves for the role
  • Passion for sports technology.
  • Project management qualification.
  • Understanding of the principles of elite development in a football environment.
  • Degree in a related subject area.
The Premier League is an equal opportunities employer and welcomes applications from all sections of the community. All appointments will be made based on merit.


Our competitive range of benefits includes:
  • Private medical insurance
  • Permanent health insurance
  • Life insurance
  • Subsidised gym membership
  • Health screenings
  • Mental health support
  • Cycle to work scheme
  • Season ticket loan
  • Pension scheme
  • Discounts with commercial partners
  • Access to match day tickets

About The Premier League

The Premier League is the top tier of England’s football pyramid, which produces some of the most competitive and compelling football in the world. With our Clubs, we use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. 
We bring people together from all backgrounds and we are a competition for everyone, everywhere – available to watch in 880 million homes in 188 countries.
The Premier League head office is based in central London and the organisation delivers across a range of roles, including football, coach development, community, youth development, safeguarding, broadcast, commercial, communications, digital, finance, legal, marketing and policy.
Work at the Premier League varies greatly and we are committed to delivering equality, diversity and inclusion across the organisation. We look for people who excel at what they do and would be a positive fit for the organisation, regardless of their background. 
Application Deadline: July 02, 2021