Casual Retail Assistant - Stevenage

  • Tottenham Hotspur Football & Athletic Co Ltd
  • Stevenage, UK
  • 10 May, 2021
Part time Premier League Retail Sales

Job Description

Job Summary


Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes the opening of a new world-class stadium which opened in April 2019.

All applicants should have enthusiasm and high customer service aspirations, and an understanding of how Retail can support business and sport. In addition, they should have excellent communication skills and the proven ability to work within a large workforce.


Key Responsibilities


  • High customer service levels within retail store, ensuring best in class experiences for all visitors
  • Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
  • Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
  • Assist in the implementation of all operational procedures including stock accuracy management and EPOS management.

Personal Attributes


  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • Flexible approach to working hours
  • Able to work in pressurized environments and in a calm and effective manner
  • Use your own initiative when called upon
  • Enjoys working individually or part of a large team when required
  • Work unsupervised for periods of time

Skills & Experience


  • A background within the retail industry, with experience in event retailing or working in a busy retail environment
  • Working knowledge of Retail systems
  • Demonstrable ability to carry out detailed tasks with minimal direction or supervision
  • Proven skills in inspiring, influencing and working within a large workforce
  • Proven success and awareness within employee relations and equality and diversity
  • Demonstrable ability to make quick decisions in a fast-paced environment
  • Proven track record of raising standards and overseeing the delivery of exceptional customer experiences

Closing Date: 30 Jun 2021