Job Description
Manchester, GB
Join Manchester City as a Casual Matchday Playmaker based at the Etihad Campus, helping create memorable experiences for supporters across matchdays and club events. This is an exciting opportunity to work in a fast-paced, people-focused environment while gaining hands-on experience within elite sport and entertainment.
Who We Are
Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, Manchester City has enjoyed success on and off the pitch. The club’s proud history includes multiple domestic league titles, cups and continued growth as part of City Football Group.
Our Events team plays a key role in delivering engaging and welcoming experiences for supporters visiting the Etihad Campus. From fan activations to stadium entertainment, the team works together to create memorable moments that bring fans closer to the club.
The Role
As a Matchday Playmaker, you will help deliver engaging fan experiences across the Etihad Stadium, Academy Stadium and wider Etihad Campus. You will be one of the first people supporters interact with on matchdays, creating a welcoming and inclusive atmosphere while representing Manchester City in a positive and professional way.
Working closely with the Events team, you will support fan engagement activities, assist with matchday activations and help provide clear guidance to supporters around the stadium campus. You will also contribute to gathering supporter feedback and tracking engagement activity to help continuously improve the fan experience.
This role offers the opportunity to work within a collaborative team environment while gaining valuable customer service and events experience within the sports industry.
What You'll Bring
⚽ A welcoming and engaging approach when interacting with supporters and visitors
⚽ Confidence working in a fast-paced environment and adapting to changing priorities
⚽ Strong teamwork and communication skills with the ability to support colleagues effectively
⚽ The ability to use initiative and respond positively to different situations on matchdays
⚽ Reliability, punctuality and a flexible approach to working fixtures and events
⚽ A willingness to learn, contribute and support with the set-up and de-rig of activations.
