Fan Relations Specialist

Job information
Division/Unit: Strategic & Stakeholders Affairs / Stakeholder Affairs
Contract type: open-ended
Location: Nyon (WFH up to one day per week)
Start date: 01/03/2026

Main goal

With a view to greater stakeholder engagement and closer collaboration with supporter organisations across Europe, UEFA is looking for a Fan Relations Specialist to support and coordinate initiatives on a diverse range of topics. As part of a fan relations team, the specialist will support and enhance relationships with supporter organisations and other stakeholders, as well as managing established fan inclusion workstreams and collaborative, fan-related projects, integrating fan perspectives into all areas of UEFA’s work, including competition and policy decisions, to ensure that fans are engaged and recognised as integral partners in shaping European football.

Key responsibilities

• Coordinating UEFA’s day-to-day relations with Football Supporters Europe (FSE) and supporting engagement with fan groups generally
• Keeping abreast of collaborative projects run by other UEFA divisions and units that involve fan groups and other stakeholders
• Supporting the administration of fan consultation platforms, including the UEFA Fan Advisory Forum
• Coordinating the administration of working groups, including the UEFA-FSE Visiting Fan Sector Working Group, and working alongside the Football division, the Safety, Security and Service unit and Operations on other projects
• Helping facilitate and develop dialogue and relationships between national associations and domestic fan groups, liaising with and providing assistance to national associations on matters that concern fans
• Working as part of the fan relations team to ensure fans are included in the preparation of UEFA club competition and national team competition finals and final tournaments
• Providing ad hoc support on other fan-related projects such as the organisation of the UEFA Club Competitions Supporter Liaison Workshop
• Contributing to the drafting, coordination and monitoring of projects on a wide range of matters
• Engaging in other stakeholder affairs activities that may impact fans
• Researching and drafting documents and presentations to explain complex topics to a variety of audiences

Requirements

Experience:

• Working with fans through a club, league, national association or fan organisation, in match or event operations or stakeholder engagement, ideally in football or another sport or large‑scale events

Education:

• Higher education or substantial experience in football administration

Languages:

• Strong written and verbal communication in English; additional European languages (especially French, German, Italian or Spanish) desirable

Other requirements:

• Relocation to Switzerland/France is expected
• MS Office / Advanced
• Project Management / Advanced
• Excellent knowledge and understanding of the European football environment
• Excellent knowledge and understanding of fan-related matters
• Excellent interpersonal skills, including proven experience of influencing individuals and decisions
• Proven ability to generate ideas and solve problems, taking into account organisational limitations
• Proven ability to create, manage and maintain relationships with key internal and external stakeholders
• Proactive approach to day-to-day issues
• Excellent analytical skills, attention to detail and ability to multitask
• Ability to work under pressure and adapt to dynamic environments
• Strong presentation skills
• Willingness to work flexible hours, including evenings and weekends and travel for matches and other events across Europe

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UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.