JOB TITLE: Senior Commercial Development Executive – Hospitality & Events

DEPARTMENT: Venue

LOCATION: Stamford Bridge, working remotely as necessary. Travel throughout the UK on an add hoc basis.

CONTRACT: Permanent, 35 hours any 5 of 7

Closing date: 23rd December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

JOB FUNCTION:  A new business role focused on driving revenue through proactive outbound sales and high-quality inbound conversion across both the Hospitality and Conference & Events departments. The position combines hands-on sales delivery with commercial execution -  building a strong pipeline of prospects, developing client relationships, and supporting the Commercial Development Manager on key projects and revenue initiatives.

You'll Be (Main Responsibilities): 

•      New Business: Generating new revenue through a strong focus on outbound sales, supplemented with regular inbound leads. Working across both Hospitality (85%) and Conference & Events (15%) to deliver consistent results against personal sales targets and KPIs.

•      Outbound Sales Execution: Taking full responsibility for outbound sales performance -  building prospect lists, leading outreach activity, and managing the full sales process from initial contact through to close. Ensuring activity is structured, measurable, and aligned with departmental targets.

•      Commercial Projects: Supporting the Commercial Development Manager and Head of Sales on assigned commercial projects. Providing input, research, and executional support to help deliver new initiatives and maximise revenue opportunities.

•      Prospecting: Identifying and qualify new leads using data insights, market research, and sales tools. Building and maintaining a high-quality pipeline that supports both short-term conversion and long-term revenue growth.

•      Networking: Representing the Club at key industry events to develop relationships, generate leads, and strengthen the Club’s commercial network. Ensuring all new connections are followed up and integrated into the sales pipeline.
  

Measures of Performance:

•      Achievement of individual sales and activity targets.
•      Quality and conversion of outbound activity across Hospitality and Conference & Events.
•      Consistent contribution to overall outbound revenue growth.
•      Effective delivery and support on assigned commercial projects and initiatives.

You'll Have (Person Specification):

Qualifications:

•      A degree in Business, Event Management or a related field – desirable but not required
•      Recognised sales training or qualifications – a bonus, though not essential

Experience:

•      Minimum 4 years’ experience in sales within sports, entertainment, or premium hospitality
•      Proven success in driving revenue through outbound sales and proactive business development.
•      Strong track record of building and leveraging client relationships and networks to generate new business and long-term growth.
•      Experience managing the full sales cycle - from prospecting and outreach through to close

Skills and Behaviours: 

•      Strong negotiator with excellent pipeline management and a proven ability to convert high-value prospects.
•      Commercially minded and proactive in identifying and pursuing new sales opportunities.
•      Collaborative team player who works closely with colleagues across departments to support aligned sales and marketing activity.
•      Skilled relationship-builder with a strong network mindset, able to develop and maintain partnerships that drive revenue growth.
•      Innovative and resourceful, bringing fresh ideas and energy to outbound activity and client engagement.

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.