Hospitality Catering Associate

Job Description Summary

Responsible for positive guest interactions while accurately mixing and serving beverages to guests in a friendly and efficient manner, in addition to maintaining a clean and organized work environment.

Job Description

ESSENTIAL FUNCTIONS

• Timely, efficient and accurate service of food and beverage orders to guests.

• Mix and serve alcoholic beverages and non-alcoholic beverages following standard recipes while maintaining liquor controls in accordance with company policy.

• Ability to interact with guests in a business professional manner.

• Provide our guests with personal service and attention to detail that will exceed their expectations.

• Work as a team with fellow associates and other service departments within stadium.

• Record all sales utilizing the point of sale system; obtain payment immediately.

• Set up and maintain a clean, neat and safe work area.

• Fulfill the assigned opening and closing duties.

• Represent Sporting KC in a professional manner at all times.

• Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

• Strong organizational, communications and interpersonal skills.

• Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

• Ability to upsell, explain  and answer questions about menu items and specials in detail.

• Ability to open, present and serve fine wines to guests.

• Ability to interact with co-workers in order to assure compliance with company service standards.

• All applicants must be at least 21 years of age.

SKILLS AND EXPERIENCE

• Two  (2) to three (3) years working in a fast-paced bar, high-end club or restaurant.

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

• Ability to multi-task in a fast-paced, team-oriented setting.

• Must be able to read, speak and write in English.

• Ability to work all Children’s Mercy Park events, including extended hours, nights, weekends and holidays.

• Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.