Kit Operations Manager - Men's First Team

Kit Operations Manager – Men’s First Team 

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About Us

Birmingham City Football Club is committed to excellence both on and off the pitch. We are seeking an experienced and highly organised Kit Operations Manager to lead the management and delivery of all apparel and equipment for the Men’s First Team.

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The Role

The Kit Operations Manager will oversee all aspects of kit and equipment operations, including administration, procurement, inventory, quality control, logistics, and matchday support. You will lead the Kit and Laundry team, manage supplier relationships, and work closely with technical and performance staff to meet every kit and equipment need for the Men’s First Team.

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Key Responsibilities

Administration & Inventory Management

• Manage and utilise Birmingham City’s kit inventory system (Jonas Sport)
• Deliver Jonas Sport insights and reports to key stakeholders
• Lead the procurement, preparation, and maintenance of all First Team kit and equipment
• Manage stock control and ordering of kit, equipment, and consumables
• Create purchase order requests and track invoicing and payments
• Oversee salary deduction administration processes for players and staff
• Manage department budgets and expenditure tracking

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Kit Management & Operations

• Oversee the distribution and organisation of all First Team kit for players and staff
• Ensure kit quality control and report damaged or defective items to suppliers
• Conduct due diligence with suppliers to ensure compliance and product quality
• Manage supplier relationships in line with contracts and framework agreements
• Supervise, mentor, and develop Kit and Laundry Assistants, promoting professionalism and excellence
• Ensure all staff under your supervision are trained in club procedures, safeguarding, and health & safety protocols
• Oversee departmental rotas to ensure full coverage for training, fixtures, and international tours
• Collaborate with coaching, medical, and performance teams to meet bespoke equipment requirements
• Work with the Head of Administration and Travel on EFL compliance, tour logistics, and scheduling
• Liaise with the Commercial and Retail departments to ensure alignment on kit and supplier matters
• Maintain secure storage and handling of all kit and equipment at all club sites

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What we’re looking for in you:

We are looking for a motivated and detail-oriented professional with proven experience in sports kit management. You will be highly organised, able to manage a team effectively, and comfortable working under pressure to meet the demands of professional football.

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Essential

• Proven experience in a similar kit and equipment management role within a sporting environment
• Experience using stock inventory systems
• Excellent organisational and time management skills
• Strong administrative and budget management ability
• Excellent interpersonal and communication skills
• Flexible approach to working hours, including evenings, weekends, and travel
• Valid UK driving licence

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Desirable

• Experience in a lead kit operations role within an elite football environment
• Experience using Jonas Sport

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Equality, Diversity & Inclusion

Birmingham City FC is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football.

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We are proud to be a Disability Confident Employer. If you require reasonable adjustments during the application or interview process, please let us know and we will support your needs wherever possible.